Solving Network Problems - Compaq Deskpro Workstation AP240 Reference Manual

Solving Network
Problems
Problem
Remote Wakeup feature
is not functioning
Network driver does not
detect network controller
Network status link light
does not turn on or
flashes
Some common causes and solutions for network problems are
listed in the following table. These guidelines do not discuss the
process of debugging the network cabling.
Cause
The Remote Wakeup feature
is not available when using an
AUI network connection.
Remote Wakeup is not
enabled.
Network controller is disabled.
No active network is detected.
Network controller is not set up
properly.
System is configured for AUI
connection.
Network driver is not properly
loaded.
System cannot autosense the
network.
Solution
Use an RJ-45 network connection.
Use the Network control application
to enable Remote Wakeup. Refer to
Chapter 3, "Desktop Management."
Run Computer Setup and enable
network controller.
Check cabling and network
equipment for proper connection.
Use the Network control application
to verify that device is working
properly. Refer to Chapter 7,
"Network Communications."
No solution; link LED does not apply
to AUI connections.
Reinstall network drivers. Refer to
Chapter 7, "Network
Communications."
Disable autosensing capabilities and
force the system into the correct
operating mode. Refer to Chapter 7,
"Network Communications."
Reference Guide
Continued
8-11