Contacting Compaq Customer Support - Compaq Deskpro Workstation AP240 Reference Manual

Contacting Compaq
Customer Support
The Compaq Configuration Record Utility is accessed via an
icon in the Control Panel. When running the utility, information
is automatically gathered on such items as the operating system
version number, operating system parameters, and the operating
system startup files. The utility then combines this information
with information on the hardware configuration to deliver a
comprehensive view of the workstation.
For help and service, contact your Compaq authorized reseller
or dealer. For a list of phone numbers, consult the warranty.
If you take your workstation to a Compaq authorized
reseller, dealer, or service provider for service, remember
to provide the setup and power-on passwords, if they are
set.
Reference Guide 8-17