Troubleshooting Using Compaq Intelligent Manageability Features; Compaq Configuration Record Utility - Compaq Deskpro Workstation AP240 Reference Manual

Troubleshooting
Using Compaq
Intelligent
Manageability
Features
Compaq
Configuration
Record Utility
8-16 Troubleshooting
The Local Alert Pop-Up Dialog notifies you of an impending or
actual hardware failure. If the workstation is connected to a
network and the Compaq Insight Management Agents are
installed and configured, a Simple Network Management
Protocol (SNMP) trap (message) is sent to the specified SNMP-
compliant management application.
The Local Alert Pop-Up Dialog also tells you the steps you
need to take prior to a hardware failure to avoid loss of data and
damage to the workstation. The system administrator can create
a customized action message that might include contact
telephone or pager numbers.
To close the Local Alert Pop-Up Dialog, click the Close button.
To retrieve fault information after closing the dialog, run
Computer Diagnostics.
For more detailed information, refer to the online Intelligent
Manageability guide and Chapter 3, "Desktop Management."
Compaq Configuration Record Utility is an online information-
gathering tool similar to other Compaq management tools. It
gathers critical hardware and software information from various
sources to give a complete view of the workstation.
Configuration Record Utility provides a means for
automatically identifying and comparing configuration
changes, and has the ability to maintain a workstation
configuration history. The information can be saved as a history
of multiple sessions.
This utility was developed to allow resolution of problems
without taking the workstation off-line and to assist in
maximizing workstation availability. The information obtained
by the utility is useful in troubleshooting workstation problems,
and streamlines the service process by enabling quick and easy
identification of workstation configurations, which is the first
step in resolving service cases.