Canon BJC-55 User Manual page 458

Communication Error Occurs
Check 1
D
ID YOU LAUNCH
WAS CLOSED
Do not attempt to launch IS Scan or IS Scan Plus again immediately after it
is closed. Wait for a few seconds and then launch again.
Check 2
I
S THE PRINTER PLUGGED IN AND READY
Check that the printer is plugged in and ready.
Check 3
A
RE YOU USING THE
W
INDOWS
When using the USB interface running under Windows 98, a
communication error may occur if the Hardware acceleration setting is Full.
To solve the problem, follow these steps:
1
Double-click the System icon in the Control Panel for Windows.
2
When the System Properties window is displayed, click the Performance
tab.
3
Click the Graphics button.
4
If Hardware acceleration is set to Full in the Advanced Graphics Settings
dialog box, set to None.
IS S
CAN OR
?
USB
INTERFACE RUNNING UNDER
98?
Using the Optional IS-12 Color Image Scanner Cartridge
IS S P
CAN LUS IMMEDIATELY AFTER IT
?
Scanner Problems
Windows
458