Canon BJC-55 User Manual page 451

Cannot Transfer to TWAIN-compatible Graphics Application Program
Check
D
OES THE
YOU ARE USING SUPPORT THE FILE FORMAT TYPE AND RESOLUTION OF
THE IMAGE DATA
Some TWAIN-compatible graphics application programs support specific
file format types and resolution settings only. For example, the resolution
settings of some OCR (optical character reader) application programs are
limited to 300 or 400 dpi.
Check the file format types and resolution settings of the TWAIN-
compatible graphics application program first, and then scan and transfer
the image again.
TWAIN-
COMPATIBLE GRAPHICS APPLICATION PROGRAM
?
Using the Optional IS-12 Color Image Scanner Cartridge
Scanner Problems
451