Section 25. Troubleshooting Guide - First Alert FA162C Installation Instructions Manual

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Section 25. TROUBLESHOOTING GUIDE

SYMPTOM
1.
Transmitter signal not
received at 5881/5882.
2.
Transmitter zone number
appears during Transmitter
Sniffer mode , but does not
clear.
3.
Low Battery message on
keypad.
4.
Periodic beep(s) from
keypad.
5.
With 5800 System, no
response to a transmitter in
normal operation, although
zone number clears during
Transmitter Sniffer mode.
6.
Nuisance or phantom alarm. 6a. Sensors not properly installed, wired, or
7.
Intrusion alarm for no
apparent reason.
8.
ÒCHECKÓ and zone number
2Ð8 is displayed.
S Y S T E M ( i n c l u d i n g W i r e l e s s )
POSSIBLE CAUSE
1a. Transmitter or 5881/5882 not properly
powered.
1b. If Transmitter is 5827/5827BD , house code
not set in field * 24, or transmitter not set
to same house code set in that field.
1c. Transmitter located too for from RF
receiver.
1d. Metal shielding between transmitter and
RF receiver.
1e. Transmitter malfunctioning.
1f.
5881/5882 malfunctioning.
1g. Transmitter No. (zone) not programmed.
1h. 5881/5882 address incorrect.
1i.
Field 22 not set properly.
2a. Transmitter zone type (ZT) is set to 00
(Not Used).
2b. Transmitter battery not installed.
2c. 5800 System transmitter not "enrolled" in
system.
3a. "Bat" or ÒSystem Lo BatÓ (no zone Nos.)
3b. "Bat" or ÒKypd LBÓ + "00".
3c. "Bat" or ÒLo BatÓ + "nn".
4a. System is in TEST mode.
4b. A transmitter low battery has occurred
and is displayed.
4c. A supervision CHECK has occurred.
Put control in TEST mode. If zone does not
respond, try operating the tamper switch or
another input to the transmitter.
5a. If another input causes the zone to be
displayed, the wrong input was "enrolled"
when programming.
5b. If no response at all from this transmitter,
this physical transmitter has not been
enrolled by the system. Transmitter
Sniffer display is being cleared by another
unit programmed for this zone.
monitored.
6b. Universal transmitter ( 5817) programmed
wrong.
7a. Protected door or window opened while
system armed.
7b. Improper user operation of exit/entry
delays.
7c. Magnets located too far from switches,
and/or doors and windows not properly
aligned.
8.
Control has sensed a high resistance
condition on a loop in one of the hard -
wired zones (2Ð8).
–85–
REMEDY
1a
Check or change transmitter's battery.
Check FA162C's AC power.
1b. Check code switches inside transmitter.
Must match with RF House Code
programmed in FA162C.
1c. Move transmitter or RF receiver.
1d. Check for large metal obstructions, then
relocate transmitter if necessary.
1e. Verify by activating 5881/5882 with
another, similar transmitter. If O.K. now,
return defective transmitter.
1f.
Verify by making sure other transmitters
cannot activate 5881/5882. If defective,
replace and return original 5881./5882.
1g. Verify programming.
1h. Set DIP switch on 5881/5882 for address
Ò0Ó.
1i.
Set field 22 for Ò1Ó.
2a. Set ZT to a valid active zone type in field
* 56.
2b. Install proper battery.
2c. "Enroll" unit in field * 56 or * 83.
3a. System battery is low or missing.
3b. Remote RF keypad battery is low.
3c. Transmitter for zone ÒnnÓ has a low
battery.
4a. Enter "Code" + OFF to exit TEST mode.
4b. Enter "Code" + OFF and replace the
battery.
4c. Check the transmitter indicated. Restore
communication to the receiver to cancel
the condition.
5a. Delete input's serial number (not the
zone), and enroll the proper input (see
field * 56).
5b. Determine which transmitter is
programmed for this zone and reprogram
as necessary.
6a. Check installation to see if in accordance
with established procedure.
6b. Check programming switches on
transmitter.
7a. Check with all occupants of protected
home.
7b. Check setting of entry and exit delays .
7c. Check all openings for proper switch and
magnet orientation.
8.
Check the sensor or the loop wiring in
the affected zone. The system will not
arm until this condition is corrected (or
the affected zone is bypassed).

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