Gestetner 9920 Operator's Manual page 135

Gestetner 9920: operators manual
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Troubleshooting
Problem
Transmission cannot take
place; CLEAR ORIGINAL ap-
pears.
Transmission cannot take
place.
Before taking action, wait un-
til the Communicating indi-
cator goes out, then press the
{Stop} key.
6
Consistent difficulty in com-
municating with a particular
terminal
Consistent poor image quali-
ty when communicating with
a particular terminal
RECEPTION
The telephone keeps ringing
and no fax is printed.
RECEPTION/COPYING
No printout; the Add Paper
indicator is lit.
No printout; CLEAR COPY
appears.
122
Required Action
The document is jammed in the feeder.
Remove the jammed document (see P.107 "Clearing a
Document Jam") and repeat the transmission proce-
dure.
The document may be longer than the maximum limit
(see P.6 "Copy Paper").
Make sure that none of your originals exceed this limit.
Do user maintenance, especially rollers (1,8) (see P.91
"Cleaning The Rollers And Scanner").
The other machine is out of order.
Check the error report.
Ask the other party to check their machine and correct
the fault.
The line is busy or noisy.
Check that the dial tone is sent out.
Try to retransmit.
There are some bad lines between you and that other
terminal.
Store that terminal's number as a Quick Dial Key or
Speed Dial Code.
Then call a service technician. Inform the nature of the
problem and give the Quick Dial Key or Speed Dial
Code that you stored the number in.
You are in TEL mode.
Change to AUTO or TEL mode (see P.17 "Receiving
Telephone Calls & Fax Messages (Faxes/Phone Calls)").
Power is switched off.
Switch the power on.
The cassettes are empty.
Add Paper (see P.79 "Loading Paper In The Main Cas-
sette").
The printer has jammed.
Clear the jam (see P.108 "Clearing a Copy, Fax, or Print
Jam").

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