Section 10 - Factory Service - Electro-Voice REV Operating Instructions Manual

Section 10 - Factory Service

If factory service is required, ship the unit prepaid in its original carton to:
EV Audio Service
c/o Telex Communications, Inc.
8601 East Cornhusker Highway
Lincoln, NE 68507-9702 U.S.A.
Tel: 402/467-5321 or 800-553-5992
Fax: 402/467-3279
Enclose a note describing the problem along with any other pertinent information and how to contact you.
If factory service is required, ship the unit prepaid in its original carton to:
EVI Audio GmbH
Hirschberger Ring 45
D-94315 Straubing
Telephone: +49 (0) 9421 7060
Fax: +49 (0) 9421 706 265
Enclose a note describing the problem along with any other pertinent information and how to contact you.
Electro-Voice products are guaranteed against malfunction due to defects in materials or workmanship for a
specified period, as noted in the individual product-line statement(s) below, or in the individual product data
sheet or owner's manual, beginning with the date of original purchase. If such malfunction occurs during the
specified period, the product will be repaired or replaced (at our option) without charge. The product will be
returned to the customer prepaid via UPS Ground.
Exclusions and Limitations: The Limited Warranty does not apply to: (a) exterior finish or appearance; (b)
certain specific described in the individual product-line statement(s) below, or in the individual product data
sheet or owner's manual; (c) malfunction resulting from use or operation of the product other than as specified
in the product data sheet or owner's manual; (d) malfunction resulting from misuse or abuse of the product; or
(e) malfunction occurring at any time after repairs have been made to the product by anyone other than Electro-
Voice or any of its authorized service representatives.
Obtaining Warranty Service: To obtain warranty service, the customer must deliver the product, prepaid, to
Electro-Voice or any of its authorized service representatives together with proof of purchase of the product in
the form of a bill of sale or receipted invoice. A list of authorized service representatives is available from
Electro-Voice.
Incidental and Consequential Damages Excluded: Product repair or replacement and return to the customer
are the only remedies provided to the customer. Electro-Voice shall not be liable for any incidental or conse-
quential damages including, without limitation, injury to persons or property or loss of use.
Other Rights (United States Only): This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
Electro-Voice Wireless Systems are guaranteed against malfunction due to defects in materials or workman-
ship for a period of three (3) years from the date of original purchase. The Limited Warranty does not extend
to cables or cable connectors. Additional details are included in the Uniform Limited Warranty Statement.
Technical Assistance: 800-392-3497 (U.S. and Canada only).
Factory Service (North America)
Factory Service (Excluding North America)
Warranty (Limited)
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