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SOLVING PROBLEMS
CALLING AN AUTHORIZED SERVICE REPRESENTATIVE
The machine has a feature called Service Report Transmission. Use this feature
when your machine is having problems. The machine will transmit information
about the condition of your machine to your service representative. A technician
will then be able to find out what the problem is before making a visit.
Service Report Transmission is available when the fax number of the service
representative has been programmed.
Sending a Service Report
When you need to send a service report, do the following.
1. Function 6 0 2 2 2 2 7 and 3.
2. Start.
The fax number which the service
technician entered appears.
If the transmission was not successful, the machine will not redial. You must
repeat the operation.
DEDICATED TRANSMISSION PARAMETERS
If you often encounter problems when transmitting to a certain address, program
that address into a Quick Dial Key or Speed Dial Code.
Then contact a service technician, describe the problem, and tell them which
Speed Dial or Quick Dial you have stored the number in.
The technician can instruct the machine to use different transmission parameters
whenever you select that Speed Dial/Quick Dial.
If you reprogram the Speed/Quick Dial, be sure to inform your service technician.
Cross-reference
Quick Dial and Speed Dial: see page 291.
DEDICATED TRANSMISSION PARAMETERS
SYSTEM PARAMETER TX?
PRESS START
NO TO CANCEL
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