Ricoh 1195L Basic User's Manual

Ricoh 1195L Basic User's Manual

Fax 1195l
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FAX 1195L
Basic User's Guide
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct
use, be sure to read "Safety Information" pamphlet and "Product Safety Guide".
1

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Table of Contents
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Summary of Contents for Ricoh 1195L

  • Page 1 FAX 1195L Basic User’s Guide Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety Information” pamphlet and “Product Safety Guide”.
  • Page 2 © 2013 Ricoh Company, Ltd. All rights reserved.
  • Page 3 User’s Guides and where do I find them? Which Guide? What’s in it? Where is it? Safety Information Read this Safety Information first. Please Printed / In the Box read carefully before you set up your machine and keep it handy for reference. Product Safety Guide Read this Guide before you set up your PDF file / CD-ROM / In the Box...
  • Page 4: Table Of Contents

    Table of Contents (Basic User’s Guide) General information Using the documentation ..................1 Symbols and conventions used in the documentation ........1 To view Documentation ...................2 Control panel overview ..................3 Volume settings .....................5 Ring volume.....................5 Beeper volume ....................5 Speaker volume....................5 Loading paper Loading paper and print media ................6 Loading paper in the standard paper tray............6 Loading paper in the manual feed slot ............8...
  • Page 5 Receiving a fax Receive modes ....................22 Choosing the receive mode ................22 Using receive modes ................... 23 Fax Only ......................23 Fax/Tel......................23 Manual......................23 External TAD ....................23 Receive Mode settings ..................24 Ring Delay .....................24 F/T Ring Time (Fax/Tel mode only)...............24 Fax Detect .....................25 Telephone and external devices Telephone line services ..................26...
  • Page 6 Making copies How to copy ......................38 Stop copying ....................38 Copy settings ....................38 Routine maintenance Replacing the consumable items .................39 Replacing the toner cartridge ................40 Replacing the drum unit.................45 Cleaning the machine ..................49 Cleaning the outside of the machine .............50 Cleaning the scanner glass ................50 Cleaning the document feed................51 Cleaning the corona wire ................52 Cleaning the drum unit ..................53...
  • Page 7 Specifications General......................103 Document Size ....................105 Print media......................106 Fax........................107 Copy ........................107 Interfaces ......................108 Consumable items ..................... 109 Index...
  • Page 8 Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General Setup Glossary Memory Storage Index Automatic Daylight Saving Time Ecology features Toner Settings LCD Contrast Mode Timer Security features...
  • Page 9: General Information

    General information Using the Bold Bold style identifies keys on the documentation machine’s control panel or computer screen. Thank you for buying our machine! Reading Italics Italicized style emphasizes an the documentation will help you make the important point or refers you to most of your machine.
  • Page 10: To View Documentation

    Chapter 1 To view Documentation Note If this window does not appear, use From the Start menu, select TYPE 1195L ® Windows Explorer to run the setup.exe from the Programs Group and then select program from the root directory of the User’s Guide.
  • Page 11: Control Panel Overview

    General information Control panel overview 1 One Touch keys 7 Menu keys: These 11 keys give you instant access to 22 Clear previously stored numbers. Deletes entered data or lets you cancel the Shift current setting. Lets you access One Touch numbers 12 to 22 Menu when held down.
  • Page 12 Chapter 1 COPY key: Options You can quickly and easily choose temporary settings for copying. FAX keys: Tel/R When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension.
  • Page 13: Volume Settings

    General information Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press , 1, 3, 3. You can choose a range of ring volume levels, from High to Off. Press a or b to choose Off, Low, Med or While in FAX mode press to adjust High.
  • Page 14: Loading Paper

    Loading paper Loading paper and While pressing the paper-guide release lever, slide the paper guides to fit the print media paper size you are loading in the tray. Make sure that the guides are firmly in the slots. The machine can feed paper from the standard paper tray or manual feed slot.
  • Page 15 Loading paper Fan the stack of paper well to avoid Raise the ADF document output support paper jams and misfeeds. flap (1) and unfold the support flap (2) to prevent paper from sliding off the face- down output tray. Put paper in the tray and make sure: ...
  • Page 16: Loading Paper In The Manual Feed Slot

    Chapter 2 Loading paper in the manual Open the manual feed slot cover. feed slot You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
  • Page 17 Loading paper Using both hands, put one sheet of Open the back cover (back output tray). paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. Printing on thick paper, bond paper, labels and envelopes When the back output tray is pulled down, the...
  • Page 18 Chapter 2 Using both hands, slide the manual feed Note slot paper guides to the width of the <For envelopes only> paper that you are going to use. Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
  • Page 19 Loading paper Note • Put the paper into the manual feed slot with the side to be printed face up. • Make sure that the print media is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.
  • Page 20: Unscannable And Unprintable Areas

    Chapter 2 Unscannable and unprintable areas The figures below show the maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4) Fax (Send) Letter...
  • Page 21: Paper Settings

    Loading paper Paper settings Acceptable paper and other print media Paper Type Print quality may vary according to the type of paper you are using. Set up the machine for the type of paper you are using. This will give you the best print You can use the following types of print quality.
  • Page 22: Type And Size Of Paper

    Chapter 2 Type and size of paper The machine can print on paper loaded from either the standard paper tray or manual feed slot. Paper capacity of the paper trays Paper size Paper types No. of sheets Standard Paper Tray A4, Letter, B5, Plain paper, Thin paper Up to 250 [80 g/m...
  • Page 23: Handling And Using Special Paper

    Loading paper Handling and using special Types of paper to avoid paper Important Some types of paper may not perform well The machine is designed to work well with or may cause damage to your machine. most types of xerographic and bond paper. However, some paper variables may have an DO NOT use paper: effect on print quality or handling reliability.
  • Page 24 Chapter 2 Envelopes • with edges that are not straight or consistently square Most envelopes designed for laser printers • with windows, holes, cut-outs or will be suitable for your machine. However, perforations some envelopes may have feed and print- quality problems because of the way they •...
  • Page 25 Loading paper Types of labels to avoid If you use any of the types of envelopes listed in this guide, they may damage your Do not use labels that are damaged, curled, machine. This damage may not be wrinkled or an unusual shape. covered under any our warranty or service agreement.
  • Page 26: Loading Documents

    Loading documents How to load Note documents Make sure documents with correction fluid or written with ink are completely dry. You can send a fax and make copies from the ADF (Automatic Document Feeder). How to load documents Using the automatic Unfold the ADF document support (1) and the ADF document output support document feeder (ADF)
  • Page 27 Loading documents Adjust the paper guides (1) to fit the width of your document. Important To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
  • Page 28: Sending A Fax

    Sending a fax How to send a fax Press The machine starts scanning and sending the document. The following steps show how to send a fax. Note When you want to send a fax, or change To cancel, press fax send or receive settings, press the (FAX) key to illuminate it in Cancelling a fax in progress green.
  • Page 29: Transmission Verification Report

    Sending a fax Transmission verification report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
  • Page 30: Receiving A Fax

    Receiving a fax Receive modes Note You can use two sizes of paper for printing faxes: A4 and Letter. You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it.
  • Page 31: Using Receive Modes

    Receiving a fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in the change the Ring Delay before using these following ways: modes.
  • Page 32: Receive Mode Settings

    Chapter 5 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
  • Page 33: Fax Detect

    Receiving a fax Fax Detect If FaxDetect is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.
  • Page 34: Telephone And External Devices

    Telephone and external devices Telephone line Note services • You can use the numbers 0 to 9, #, l and !. Setting the telephone line (Press to display “!”.) type • You cannot use ! with any other numbers or characters. If you are connecting the machine to a line •...
  • Page 35: Telephone Service For Some Countries

    Telephone and external devices Telephone Service for Set the Distinctive Ring to On Some Countries After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Distinctive Ringing (For Voice Mail set up on the Distinctive Ring number, Manual mode means you must Singapore and Hong Kong)
  • Page 36: Connecting An External Tad

    Chapter 6 Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as Type A your machine. When the TAD answers a call, For the countries such as USA, Canada, your machine will “listen”...
  • Page 37: Recording An Outgoing Message (Ogm)

    Telephone and external devices Recording an outgoing Type C message (OGM) For Germany Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. Limit your speaking to 20 seconds. End your 20-second message by giving your Remove Activation Code for people sending manual faxes.
  • Page 38: External And Extension Telephones

    Chapter 6 External and extension Type B telephones For the countries such as UK, France, Italy, Belgium, Sweden, Denmark and Finland. Note You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Deactivation Code #51.
  • Page 39: Operation From External Or Extension Telephones

    Telephone and external devices Operation from external or Using extension telephones extension telephones (U.K. only) If you answer a fax call on an extension Your premises may already be wired with telephone, or an external telephone that is parallel extension telephones (those correctly connected to the machine through connected to sockets in other rooms in the the T-piece connection, you can make your...
  • Page 40: Using A Cordless External Handset

    Chapter 6 Using a cordless external Figure 1: Inadvisable connection handset If your cordless telephone is connected to the machine through the T-piece connection (see Connecting an external or extension telephone uu page 30) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
  • Page 41: Using Remote Codes

    Telephone and external devices Using Remote Codes Changing the Remote Codes The preset Remote Activation Code is l51. The preset Remote Deactivation Code is #51. Remote Activation Code If you are always disconnected when accessing your External TAD, try changing If you answer a fax call on an extension the three-digit remote codes, for example ### telephone, you can tell your machine to...
  • Page 42: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Speed Dialling You can dial in any of the following ways. Press and enter the three digit Speed Dial number. (See Storing Speed Dial numbers uu page 36.) Manual dialling Use the dial pad to enter all the digits of the telephone or fax number.
  • Page 43: Search

    Dialling and storing numbers Storing numbers Search You can search alphabetically for names you You can set up your machine to do the have stored in the One Touch and Speed Dial following types of easy dialling: One Touch, locations. (See Storing One Touch Dial Speed Dial and Groups for Broadcasting numbers uu page 35 and Storing Speed Dial faxes.
  • Page 44: Storing Speed Dial Numbers

    Chapter 7 Changing One Touch and Do one of the following: Speed Dial numbers  Enter the name using the dial pad (up to 15 characters). See Entering text uu page 102. If you try to change a One Touch or Speed Dial number, the LCD will show the name or Press OK.
  • Page 45: Deleting One Touch And Speed Dial Numbers

    Dialling and storing numbers Deleting One Touch and Speed Dial numbers If you try to delete a One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the One Touch or Speed Dial number you are trying to delete has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number.
  • Page 46: Making Copies

    Making copies How to copy Copy settings The following steps show the basic copy Press the COPY key to temporarily operation. For details about each option, see change a copy setting. Advanced User’s Guide on the CD-ROM. For details about changing the following copy settings and how to make two-sided copies, When you want to make a copy, press see Advanced User’s Guide: Copy settings.
  • Page 47: A Routine Maintenance

    Routine maintenance Replacing the consumable items The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge uu page 40 and Replacing the drum unit uu page 45.) Toner Cartridge Type 1195E (for Europe) Drum Unit 1195 Toner Cartridge Type 1195S (for Asia) See Replacing the toner cartridge uu page 40.
  • Page 48: Replacing The Toner Cartridge

    Replacing the toner cartridge Toner Low Toner Low The toner cartridge can print approximately 2,600 pages . Actual page count will vary depending on your average type of If the LCD shows Toner Low, buy a new document. When a toner cartridge is running toner cartridge and have it ready before you low, the LCD shows Toner Low.
  • Page 49 Routine maintenance Replacing the toner cartridge Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. After the machine has cooled down, turn Take out the drum unit and toner off the machine’s power switch.
  • Page 50 • To prevent damage to the machine caused by static electricity, DO NOT touch DO NOT use flammable substances, any the electrodes shown in the illustration. type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine.
  • Page 51 Routine maintenance Important • Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
  • Page 52 Put the new toner cartridge firmly into Important the drum unit until you hear it lock into Put the toner cartridge in the drum unit place. If you put it in correctly, the green immediately after you have removed the lock lever will lift automatically.
  • Page 53: Replacing The Drum Unit

    Routine maintenance Clean the corona wire inside the drum Note unit by gently sliding the blue tab from After replacing the toner cartridge, DO left to right and right to left several times. NOT turn off the machine’s power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.
  • Page 54 Drum Stop WARNING Drum Stop HOT SURFACE We cannot guarantee the print quality. Please After you have just used the machine, some replace the drum unit with a new one. We internal parts of the machine will be recommend a genuine our branded drum unit extremely hot.
  • Page 55 Routine maintenance Take out the drum unit and toner Push down the green lock lever and take cartridge assembly. the toner cartridge out of the drum unit. Important • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 56 DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: General precautions.) Note •...
  • Page 57: Cleaning The Machine

    Routine maintenance Cleaning the machine Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in correctly, the Clean the outside and inside of the machine green lock lever will lift automatically. regularly with a dry, lint-free cloth.
  • Page 58: Cleaning The Outside Of The Machine

    Cleaning the outside of the Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth machine to remove dust. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 59: Cleaning The Document Feed

    Routine maintenance Cleaning the document feed Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. Lift the control panel cover (1). Carefully remove dirt from the document feed (2) with a soft lint-free cloth.
  • Page 60: Cleaning The Corona Wire

    Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Slowly take out the drum unit and toner cartridge assembly.
  • Page 61: Cleaning The Drum Unit

    Routine maintenance • To prevent damage to the machine Put the drum unit and toner cartridge caused by static electricity, DO NOT touch assembly back into the machine. Close the electrodes shown in the illustration. the front cover. Clean the corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times.
  • Page 62 Open the manual feed slot cover. Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine will start the Drum Cleaning process.
  • Page 63 Routine maintenance Repeat steps e to h two more times using a new blank sheet of paper each time. Upon completion please discard the used paper. Close the back cover (face-up output tray) and the manual feed slot cover. If the problem has not been solved, follow the steps below: Open the front cover, and then leave the machine turned on for 10 minutes for the...
  • Page 64 • To prevent damage to the machine Important caused by static electricity, DO NOT touch To avoid print quality problems, DO NOT the electrodes shown in the illustration. touch the shaded parts shown in the illustrations. Push down the green lock lever and take the toner cartridge out of the drum unit.
  • Page 65 Routine maintenance Turn the drum unit gear by hand while Put the toner cartridge back into the looking at the surface of the drum roller drum unit until it locks into place. If you (1). put the cartridge in correctly, the green lock lever will lift automatically.
  • Page 66: Cleaning The Paper Pick-Up Rollers

    Put the drum unit and toner cartridge Tightly wring out a lint-free cloth soaked assembly back in the machine. in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust. Close the front cover. Cleaning the paper pick-up rollers If you have paper feed problems, clean the...
  • Page 67: Checking The Machine

    Routine maintenance Checking the machine Wipe the two pick-up rollers (1) inside of the machine to remove dust. Checking the Page Counters You can see the machine’s Page Counters for copies, printed pages, reports, lists and faxes or a summary total. Press , 5, 2.
  • Page 68: Troubleshooting

    Troubleshooting If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. Identifying your problem First, check the following:  The machine’s power cord is connected correctly and the machine’s power switch is turned on. If the machine does not turn on after connecting the power cord, see Other difficulties uu page 79.
  • Page 69: Error And Maintenance Messages

    Troubleshooting Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
  • Page 70 Error Message Cause Action The document was not inserted See Document was not inserted or fed Document Jam or fed correctly, or the document properly, or was too long uu page 66 or scanned from the ADF was too Using the automatic document feeder (ADF) long.
  • Page 71 Troubleshooting Error Message Cause Action The toner cartridge is not installed Pull out the drum unit. Take out the toner No Toner correctly. cartridge and then put it back into the drum unit. The machine’s memory is full. Fax sending or copy operation in Out of Memory process Do one of the following:...
  • Page 72 Error Message Cause Action The paper in the tray is not a Load an appropriate size of paper in the Size mismatch correct size. tray, and re-set the “Paper Size” ( , 1, 2, 2). (See Paper Size uu page 13.) It is time to replace the toner Replace the toner cartridge with a new one.
  • Page 73: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting Transferring your faxes or Fax Transferring Fax Journal report to another fax machine Journal report If you have not set up your Station ID, you If the LCD shows: cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information ...
  • Page 74: Document Jams

    Document Jams Paper Jams Always remove all paper from the paper tray Document was not inserted or and straighten the stack when you add new fed properly, or was too long paper. This helps prevent multiple sheets of paper from feeding through the machine at the same time and prevents paper jams.
  • Page 75: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Use both hands to slowly pull out the Make sure the paper is below the jammed paper. maximum paper mark (b b) (1) of the paper tray. While pressing the paper- guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
  • Page 76 After the machine has cooled down, turn Slowly take out the drum unit and toner off the machine’s power switch. cartridge assembly. The jammed paper may be pulled out with the drum unit and WARNING toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
  • Page 77 Troubleshooting Pull down the blue labeled tabs at the Important left and right hand sides to open the • We recommend that you place the drum fuser cover (1). unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 78: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Using both hands, gently pull the jammed paper out of the fuser unit. machine If the LCD shows Jam Inside, follow these steps: Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 79 Troubleshooting Slowly take out the drum unit and toner WARNING cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may HOT SURFACE release the paper so you can pull it out After you have just used the machine, some from inside of the machine.
  • Page 80 • To prevent damage to the machine from Important static electricity, DO NOT touch the To avoid print quality problems, DO NOT electrodes shown in the illustration. touch the shaded parts shown in the illustrations. Push down the green lock lever and take the toner cartridge out of the drum unit.
  • Page 81 Troubleshooting Put the toner cartridge back into the If you could not pull the jammed paper drum unit until it clicks into place. If you out of the inside of the machine, take the put the cartridge in correctly, the green paper tray completely out of the lock lever will lift automatically.
  • Page 82 Put the drum unit and toner cartridge assembly back in the machine. Close the front cover of the machine. If the machine does not start printing automatically, press...
  • Page 83: If You Are Having Difficulty With Your Machine

    Troubleshooting If you are having difficulty with your machine Important • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. • If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem may not be your machine.
  • Page 84: Receiving Faxes

    Receiving Faxes Difficulties Suggestions Cannot receive a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine. If you subscribe to DSL or VoIP services, please contact your service provider for connection instructions.
  • Page 85: Handling Incoming Calls Uu

    Troubleshooting Receiving Faxes (continued) Difficulties Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as your machine, make sure your answering machine is set up correctly. (continued) (See Connecting an external TAD uu page 28.) Connect the external TAD as shown in the illustration on page 28.
  • Page 86: Copying Difficulties Uu

    Handling incoming calls (continued) Difficulties Suggestions Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an answering machine, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.
  • Page 87 Troubleshooting Print quality difficulties Difficulties Suggestions Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray.
  • Page 88: Setting Dial Tone Detection

    Setting Dial Tone detection Telephone line interference/VoIP When you send a fax automatically, by default your machine will wait for a fixed If you are having difficulty sending or amount of time before it starts to dial the receiving a fax due to possible interference number.
  • Page 89: Improving The Print Quality

    Troubleshooting Improving the print quality If the printout has a quality problem, make a copy. If the copy looks good, the problem is probably not the machine. Check the interface cable connections and the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
  • Page 90 Examples of poor print quality Recommendation  Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media uu page 13.) ’  Check the machine s environment. Conditions such as high ABCDEFGH temperatures and high humidity can increase the amount of abcdefghijk background shading.
  • Page 91 Troubleshooting Examples of poor print quality Recommendation  Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media uu page 13.)  Choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using.
  • Page 92 Examples of poor print quality Recommendation  Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality problem. (See Product Safety Guide: Choose a safe location for your product.)  Clean the drum surface. (See Cleaning the drum unit uu page 53.) ...
  • Page 93 Troubleshooting Examples of poor print quality Recommendation  Clean the corona wire inside the drum unit by sliding the blue tab. (See Cleaning the corona wire uu page 52.)  Make sure the blue tab of the corona wire is at the home ABCDEFGH position (a).
  • Page 94 Examples of poor print quality Recommendation  Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media uu page 13.)  If you do not use the machine often, the paper may have been in the paper tray too long.
  • Page 95 Troubleshooting Examples of poor print quality Recommendation  Make sure that the two green envelope levers inside the back cover are pulled down when you are printing on envelopes. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
  • Page 96 Examples of poor print quality Recommendation  Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 97 Troubleshooting Examples of poor print quality Recommendation  Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: Open the back cover. Lift the levers (1) and slide the two grey levers (2) in the direction of the arrow.
  • Page 98: Machine Information

    Machine Information Reset functions The following reset functions are available: Checking the Serial Number 1 Address & Fax You can see the machine’s Serial Number on Address & Fax resets the following the LCD. settings:  Address Book Press , 5, 1. (One Touch Dial/Speed Dial/Setup The machine will display the machine’s Groups)
  • Page 99: How To Reset The Machine

    Troubleshooting How to reset the machine Press , 0. Press a or b to display Reset. Press OK. Press a or b to choose the type of reset function - Address & Fax or All Settings. Press OK. Do one of the following: ...
  • Page 100: C Menu And Features

    Menu and features On-screen How to access the menu mode programming Press Your machine has been designed to be easy to use. The LCD provides on-screen Choose an option. programming using the menu keys.  Press 1 for General Setup menu. We have created step by step on-screen instructions to help you program your Press 2 for Fax menu.
  • Page 101: Menu Table

    Menu and features Menu table The default settings are shown in Bold with an asterisk. Choose & OK Choose & OK To accept To exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Sets the time to See .
  • Page 102 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the ring 1.General 3.Volume 1.Ring volume. Setup (Continued) Med* High — Adjusts the volume 2.Beeper level of the beeper. Med* High — Adjusts the speaker 3.Speaker volume. Med* High —...
  • Page 103 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page Sets the number of (00 - 08) 2.Fax 1.Setup 1.Ring Delay rings before the Receive machine answers in (In Fax mode only) (Example for the Fax Only or Fax/Tel mode.
  • Page 104 Level 1 Level 2 Level 3 Options Descriptions Page Changes the See . 2.Fax 2.Setup Send 1.Contrast Auto* lightness or darkness (Continued) (In Fax mode only) Light of faxes you send. Dark Sets the default 2.Fax Standard* resolution for Resolution Fine outgoing faxes.
  • Page 105 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — Stores up to 22 One 2.Fax 3.Address Book 1.One Touch Touch Dial numbers, Dial (Continued) so you can dial by pressing one key (and — Stores up to 200 2.Speed Dial Speed Dial numbers, so you can dial by...
  • Page 106 Level 1 Level 2 Level 3 Options Descriptions Page You can set the See . 2.Fax 6.Dial 1.Dial Pad Enter # twice machine to restrict Restrict. (Continued) dialling when using the dial pad. Off* You can set the 2.One Touch Enter # twice machine to restrict Dial...
  • Page 107 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the See . 3.Copy 1.Quality Auto* Copy resolution for Text your type of document. Photo Graph — Adjust the brightness 2.Brightness -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+...
  • Page 108 Level 1 Level 2 Level 3 Options Descriptions Page — — You can check the 5.Machine 1.Serial No. serial number of your Info. machine. — You can check the See . 2.Page Counter Total number of total Fax/List pages the machine has printed during its Copy life.
  • Page 109 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page Restores all stored 0.Initial 7.Reset 1.Address & 1.Reset phone numbers and Setup 2.Exit fax settings. (Continued) Restores all the 2.All 1.Reset machine’s settings to Settings 2.Exit factory default. —...
  • Page 110: Entering Text

    Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
  • Page 111: D Specifications

    Specifications General Item Specification Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity 16 MB LCD (liquid crystal display) 16 characters × 2 lines Power Source 220 - 240 V AC 50/60Hz Power Peak Approx. 1080 W at 25 °C Consumption Approx.
  • Page 112 Item Specification ADF (automatic document feeder) Up to 20 pages (80 g/m Up to 30 pages (staggered) Recommended Environment: Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 g/m...
  • Page 113: Document Size

    Specifications Document Size Item Specification Document Size Width 147.3 to 215.9 mm (Single-sided) Length 147.3 to 355.6 mm...
  • Page 114: Print Media

    Print media Item Specification Paper Paper Paper Type Plain paper, Thin paper or Recycled paper Input Tray Paper Size Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive Paper Weight 60 to 105 g/m Maximum Paper Up to 250 sheets of 80 g/m Plain paper Tray Capacity Manual...
  • Page 115: Fax

    Specifications Item Specification Compatibility ITU-T Super Group 3 Modem Speed 33,600 bps (with Automatic Fallback) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels Resolution Horizontal 8 dot/mm Vertical Standard: 3.85 line/mm Fine: 7.7 line/mm Photo: 7.7 line/mm Superfine: 15.4 line/mm One Touch Dial...
  • Page 116: Interfaces

    Interfaces Item Specification Hi-Speed USB 2.0 Use a USB 2.0 cable (Type A/B) that is no longer than 6 feet (2.0 meters) long. Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
  • Page 117: Consumable Items

    Specifications Consumable items Item Specification Toner Inbox Approx. 1,000 pages (A4) Cartridge Supply Approx. 2,600 pages (A4) Drum Unit Approx. 12,000 pages (A4) Approx. cartridge yield is declared in accordance with ISO/IEC 19752. Drum yield is approximate, and may vary by type of use.
  • Page 118: Index

    Index Address Book ..........3 Envelopes ....... 9 ADF (automatic document feeder) Equalization ..........80 using .............18 Error messages on LCD ......61 Answering machine (TAD) Comm. Error ......... 61 connecting ..........28 Drum Error ..........45 Automatic Drum Stop ..........46 fax receive ..........23 Init Unable XX ........
  • Page 119 HELP Paper ............13 LCD messages ........92 how to load ......... 6 Menu Table ...........93 in manual feed slot ......8 in paper tray ........6 recommended ........ 13 size ............14 Labels ........8 tray capacity ......... 14 LCD (liquid crystal display) ....3 type ............
  • Page 120 Speed dial changing ..........36 setting up ..........36 using .............34 TAD (telephone answering device), external ............23 connecting ..........28 recording OGM ........29 Tel/R ............4 Telephone line connections ...........28 difficulties ..........75 interference ...........80 multi-line (PBX) ........29 Text, entering .........102 Toner cartridge replacing ..........40 Troubleshooting ........60 document jam ........66 error messages on LCD ......61...
  • Page 121 This machine is approved for use in the country of purchase only. H560-6011...

This manual is also suitable for:

Fax 1195l

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