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Calling the Service Station
Calling the Service Station
The machine has a feature called Service Report Transmission. Use this
feature when your machine is having problems. The machine will transmit
information about the condition of your machine to your service representative.
A technician will then be able to find out what the problem is before making a
visit. Service Report Transmission is available when the fax number of the
service representative has been programmed.
Sending a Service Report
When you need to send a service report, do the following.
Function 6 2 2 2 2 7 2 and Yes.
Start.
If the transmission was not successful, the machine will not redial. You must
repeat the operation. Program your machine's own telephone number in order
for your service representative to identify the sender of the service report.
(Function 61: see page 88)
Troubleshooting
63
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