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EncoreCX
Administrator's Manual
Using a standard analog telephone
Feature access codes list
You may access the wide range of EncoreCX features with a standard analog telephone. To use a feature,
dial the appropriate code from the list below. (In the table, R means the Hookflash Key.)
If your telephone is equipped with memory keys, you may program feature codes onto the keys (refer to
your telephone user guide for instructions).
Feature
System Voice Mail Box on/off
Night Service (from extension 20 only)
Call Pick-up (incoming calls only)
Call Pick-up Group (all calls)
Tone Protection
Conference
Display Messages
Forward All
Forward When Busy
Forward on No Answer
Do-Not-Disturb – set/cancel (Not available to
20, Operator position)
Door Open
External Call Hold
Follow Me
Forced Call Waiting
Hookflash
Group Forward All Calls
Group Forward When Busy
Group Forward on No Answer
Line Access – Group 1
Line Access – Groups 2–11
Log in / Log out of Hunt group
Ring Back
Single Extension Page
Note: To activate a Voice Mail box, invoke a Forward feature to extension 710.
34
Code
737
738
726
727
725 (R725)
Hookflash 3
729 (1 - 8)
732 xx
733 xx
734 xx
extension
736
731
(Hookflash731)
Hookflash
735 (Password)
xx
Hookflash 8
Hookflash 780
792
793
794
9
760 - 769
723
Hookflash 5
715
Feature
Internal Call Waiting
Extension Lock - lock/unlock
Page - digital telephone sets
PA Announcement
Page All
Park
Pick up Parked Call
Account Codes
Recorded Messages – retrieving
Redial
Saved Number Redial
Return and Release in Two Call Handling
Return and Hold in Two Call Handling
Speed Dial – accessing personal numbers
Phantom Mail Box Numbers
Speed Dial – accessing system numbers
Speed Dial – programming personal numbers
Extensions
Reminder Call
Reminder Call - cancel
Retrieve a Call Placed on Hold
Reset telephone
Extension Groups
Extension Lock – change code
Operator/extension 20
Voice Mail Box Number
PA – answer
Code
Hookflash 8
713 xxx
716
720
795
Hookflash
712
712
791
*
77
781-785
Hookflash 1
Hookflash 2
74(01 -30)
100 -109
8001-8500
75(01 -30)
20 - 59
718
718 *
719
739
180 -199
714 xxx
0
710
717
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