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Upgrade from A7* to A10 via Avaya Management Server
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Upgrade from A10
Once upgraded to A10, next upgrades will require no special procedure and will work as usual.
Software Downgrade
It's not possible to downgrade the Avaya CU360 to a previous release.
Release Notes for Avaya Collaboration Unit CU360
The data of the preinstalled applications and the network settings, including Google Play
Services if installed will be saved and restored automatically
Software Upgrade 116