Call Handling; Hold; Mute; Transfer - Mitel 5330 User Manual

Call Handling

Hold

To place a call on Hold, do one of the following:
•
Press (HOLD).
•
Press the key that you have programmed as Hold. The indicator flashes on the line that
has the held call.
Note: You can only retrieve a call from hold when the phone is idle.
To retrieve a call from Hold, do one of the following:
•
Lift the handset and press the flashing line.
•
Press the flashing indicator.
To retrieve a call from Hold at another phone, do one of the following:
•
Press the flashing line key.
•
Dial the appropriate feature access code and the number of the station that placed the
call on Hold.

Mute

Mute lets you temporarily turn your phone's handset, headset or handsfree microphone off during
a call.
To turn Mute on during a call:
•
Press (MUTE). The
To turn Mute off and return to the conversation:
•
Press (MUTE). The
Note: If you are on a Handsfree MUTED call and you lift the handset, the handset microphone is
automatically enabled and the MUTE light turns OFF.

Transfer

To transfer an active call:
1. Press (TRANS/CONF).
2. Dial the number of the third party.
3. Do one of the following:
•
To complete the Transfer, hang up.
•
To announce the Transfer, wait for an answer, consult, and hang up.
•
To cancel the Transfer, press
To transfer an active call during headset operation:
1. Press (TRANS/CONF).
2. Dial the number of the third party.
3. To complete the Transfer, press the Release feature key.
(MUTE) light turns ON.
(MUTE) light turns OFF.
(CANCEL).
Mitel 5330/5340 IP Phones - User Guide
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