Advanced Call Handling - Mitel MiVoice 6930 Quick Reference Manual

Mitel MiVoice 6930/6930w IP Phone - Quick Reference Guide
3. When the applicable contact is highlighted, press the Select button or Dial softkey to
place a call using the entry's default phone number
or
To place a call to a different phone number defined for the entry (for example, a
mobile number), press the right navigation key, highlight the phone number you want
to call using the up or down navigation keys, and press the Select button or Dial
softkey.
Call History
The Call History application displays a list of your missed, outgoing and received calls as
well as My Mobile and Missed calls. You can view, delete and dial out to call history
entries as well as copy entries to the Contacts application.
Using the Call History application
1. Press the key to access the Call History application.
2. Scroll through the lists by using the navigation keys. To view additional entry details,
press the Right navigation key when the entry is highlighted.
3. Press the Select button or Dial softkey to place a call to the respective entry
or
Press the Add Contact softkey to copy the entry to your Contacts application
or
Press the Delete softkey to delete the entry from your Call History.
Voicemail
When voicemail functionality is enabled, the MWI LED on the Mitel MiVoice 6930 flashes
red and the (Voicemail) icon displays on the status bar indicating that voicemail
messages are available. You can access your voicemail service by pressing the
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Voicemail key.
Visual Voicemail
Visual voicemail enables access to voicemail system and displays a count of all, new
and recorded voicemail messages.
Note: Voicemail and visual voicemail functionality must be configured by your System Administrator.
Enabling Visual Voicemail
1. Press the (Settings) key on the phone to access the Settings menu.
2. Navigate to Voicemail using the left navigation key and then press the Select softkey.
3. Press the Select softkey to select the key opens Voicemail App checkbox.
4. Press the Save softkey.
Note: For security reasons, the password can be enabled only from the user login screen.
Note: For additional visual voicemail functions, refer to the Mitel MiVoice 6930 IP Phone User Guide.

Advanced call handling

The Mitel MiVoice 6930 IP Phone provides a method for transferring calls through the
Transfer softkey.
Transferring a call
1. Ensure you are on active call with the party you wish to transfer.
2. Press the Transfer softkey.
The active call is placed on hold.