Annex
Software
TROVIS-VIEW (free of charge)
16.2 After-sales service
Contact our after-sales service for support
concerning service or repair work or when
malfunctions or defects arise.
E-mail contact
You can reach our after-sales service at
u aftersalesservice@samsongroup.com.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON, its subsidiaries,
representatives and service facilities world-
wide can be found on our website
(u www.samsongroup.com) or in all
SAMSON product catalogs.
Required specifications
Please submit the following details:
− Model number
− Configuration ID
− Serial number
− Firmware version
16-2
u www.samsongroup.com > Service & Support
> Downloads > TROVIS-VIEW
EB 5724 EN