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Annex
15.6 After-sales service
Contact SAMSON's After-sales Service for
support concerning service or repair work or
when malfunctions or defects arise.
E-mail address
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON, its subsidiaries,
representatives and service facilities world-
wide can be found on our website
(u www.samsongroup.com) or in all
SAMSON product catalogs.
Required specifications
Please submit the following details:
–
Device type and valve size
–
Valve balanced by a bellows or dia-
phragm
–
Model number or material number
–
Upstream and downstream pressure
–
Temperature and process medium
–
Min. and max. flow rate in m³/h
–
Is a strainer installed?
–
Installation drawing showing the exact
location of the regulator and all the ad-
ditionally installed components (shut-off
valves, pressure gauge etc.)
15-6
EB 3007 EN
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