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14 Annex
14.1 After-sales service
Contact our after-sales service for support
concerning service or repair work or when
malfunctions or defects arise.
E-mail address
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON AG, its subsid-
iaries, representatives and service facilities
worldwide can be found on our website
(www.samsongroup.com) or in all SAMSON
product catalogs.
Required specifications
Please submit the following details:
− Order number and position number in
the order
− Type, model number, actuator area, trav-
el, direction of action and bench range
or the operating range of the actuator
− Type designation of the valve on which
the actuator is mounted
− Installation drawing
EB 8315 EN
Annex
14-1
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