General Problems - Canon MultiPASS C3500 User Manual

Problem
The MultiPASS will not
make a copy (continued)
MEMORY FULL
appears in the LCD
when you are making
multiple copies

General Problems

Problem
The MultiPASS has
no power
The MultiPASS will not
print reports
Nothing appears in the
LCD display
10-24 Troubleshooting
Cause
The document may not be
loaded correctly.
The BJ cartridge is not
installed.
The MultiPASS may not be
be operating properly.
The MultiPASS's memory
is full.
Cause
The power cord may not be
securely plugged into the unit.
The power cord may not be
supplying power.
The MultiPASS may have a
BC-21e Color BJ Cartridge
installed, and its black BJ
tank may be empty.
The BC-22e Photo BJ Cartridge
may be installed.
The MultiPASS may not be
receiving power.
Solution
Make sure a document is set
in the ADF and the LCD
displays
DOCUMENT READY
Make sure the operator panel
is closed.
Make sure the BJ cartridge is
installed correctly.
Try to print a document from
your computer.
Print out any faxes stored in
memory. Then print one copy
at a time.
Solution
Make sure the power cord is
plugged securely into the unit
and into a wall outlet.
If the power cord is connected
to a power strip, make sure the
strip is connected to an outlet
and turned on.
Check the power cord by
substituting another, or by
using a voltmeter to test it for
continuity.
Replace the empty BJ tank.
See page 9-16.
Remove the BC-22e and install
the BC-21e Color or BC-20
Black BJ Cartridge.
Check the plug and be sure it is
firmly plugged into the power
connector and the wall outlet.
If the display remains blank,
unplug the MultiPASS, wait five
seconds, then plug it in again.
Chapter 10
.