Canon MultiPASS C3500 User Manual page 267

Message
CHANGE CARTRIDGE
CHECK DOCUMENT
CHECK PAPER SIZE
CHECK PRINTER
CLEAR PAPER JAM
COMMUNICATING
PLEASE WAIT
Chapter 10
Error Code Cause
The BJ cartridge is
#052
empty or its ink has
dried out.
#001 The document is
jammed in the ADF.
The size of the paper
in the sheet feeder and
that specified in the
MultiPASS setup are
different.
The sheet feeder is
empty or paper is
jammed.
There is a sheet of
paper in the manual
feed slot.
— There may be an
obstruction that is not
allowing the cartridge
mechanism to move
right or left.
The BJ cartridge may be
defective.
— There is a paper jam
or the sheet feeder is
empty.
— You tried to send a fax
using Manual mode
when the MultiPASS
was already sending
a fax from memory.
Action
Replace the BJ cartridge.
The unit will then
print any documents
received in memory.
Remove the document
you are trying to send or
copy and start again.
Set the correct paper
size in the Receive Fax
dialog box of the
Setup Options in the
MultiPASS Desktop
Manager (see page 8-7).
Add paper to the sheet
feeder or check for a
jam. Then try to print
again.
Make sure there is no
paper in the manual
feed slot when you are
receiving a fax.
Check for a paper clip,
paper jam, or the plastic
orange cap off the BJ
cartridge. Press
STOP
and try your operation
again.
Press . Reinstall
STOP
the cartridge and try
your operation again.
In either case, if the
error does not clear, try
unplugging the unit.
Wait several minutes,
then plug it back in.
Also, try installing a new
BJ cartridge.
Remove any paper from
the sheet feeder. Clear
the paper jam (see page
10-5). Then reload paper
in the sheet feeder. Press
or .
RESUME STOP
Wait until the fax is
sent, or use memory
sending.
Troubleshooting 10-7