Nortel CallPilot 202i Maintenance And Diagnostics page 31

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To determine why the 202i server failed to start CallPilot
Step
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Copyright © 2009, Nortel Networks
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Try restarting the server by pressing Reset on the 202i server
faceplate.
During the restart sequence, view the diagnostic codes on the HEX
display for failures.
For a description, see
Note: Allow 5 minutes for the start cycle to complete.
For other suggestions, see the CallPilot Troubleshooting Guide.
If you still cannot find the cause of the failure, call your Nortel
technical support representative.
Action
Note any diagnostic codes.
Try restarting the server by pressing Reset on the 202i server
faceplate.
During the start sequence, view the diagnostic codes on the HEX
display for failures.
For a description, see
Note: Allow 5 minutes for the start cycle to complete.
View the event logs.
For instructions, see
For other suggestions, see the CallPilot Troubleshooting Guide for
other suggestions.
If you still cannot find the cause of the failure, call your Nortel
technical support representative.
Nortel CallPilot
202i Server Maintenance and Diagnostics
NN44200-708 01.02 Standard
5.0 11 August 2009
Troubleshooting startup problems 31
"Startup sequence description" (page
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"Startup sequence description" (page
"Viewing event logs" (page
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