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RESTRICTED USE ONLY
Resolving a Wrong Ribbon Error (continued)
Step
Procedure
2
Verify the Driver settings are correct.
a. Open the Printer Control Panel from the Computer.
b. Right click on the M30e Card Printer and select Printing Preferences.
c. Click on the Device Option tab.
d. Click on the auto select button.
e. Check that the Ribbon type matches the Ribbon selected.
3
Press on the Resume button.
If the issue persists, continue to Step 4.
4
Remove the rear cover and check that the Ribbon RFID cable is securely
connected to the Main Board (J-5) and the RFID Sensor.
•
If the connections are loose, reattach it.
•
Press on the Resume button.
•
If the connections are good or if the issue persists, continue to Step 5.
5
Replace the Ribbon RFID Sensor.
Persona M30e Card Printer User Guide (Rev. 1.1)
Fargo Electronics, Inc.
4-25
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