Mercedes-Benz EQC 350 4MATIC 2021 Owner's Manual page 79

76
Opening and closing
If you open the tailgate from outside, it is auto‐
matically unlocked.
Problems with KEYLESS-GO, troubleshooting
You can no longer lock or unlock the vehicle
using KEYLESS-GO
Possible causes:
The function of the key has been deactivated.
R
The key battery is weak or discharged.
R
Activate the function of the key (
#
Check the battery using the indicator lamp
#
( page 70).
/
Replace the key battery, if necessary
#
( page 72).
/
Use the replacement key.
#
Use the emergency key to lock or unlock
#
( page 77).
/
Have the vehicle and key checked at a quali‐
#
fied specialist workshop.
There is interference from a powerful radio
signal source
Possible causes if the function of KEYLESS-GO is
impaired:
high voltage power lines
R
mobile phones
R
electronic devices (notebooks, tablets)
R
shielding due to metal objects or induction
R
loops for electrical gate systems or auto‐
matic barriers
page 71).
/
Make sure that there is sufficient distance
#
between the key and the potential source of
interference.
Activating/deactivating the automatic lock‐
ing feature
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn‐
ing faster than walking pace.
To activate: press and hold button
#
approximately five seconds until an acoustic
signal sounds.
To deactivate: press and hold button
#
approximately five seconds until an acoustic
signal sounds.
2 for
1 for