Mercedes-Benz EQC 350 4MATIC 2021 Owner's Manual page 244

Wait until the ball neck has locked in place.
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When indicator lamp 2 is continuously lit,
the ball neck is securely locked in place.
If the ball neck is not securely locked in
place, indicator lamp 2 will flash and the
message Check trailer hitch lock
on the multifunction display.
Retracting the ball neck fully electrically
Pull button 1.
#
Indicator lamp
sage Trailer coupling in motion
the multifunction display.
will appear
The ball neck will retract fully electrically.
Wait until the ball neck has locked in place.
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When indicator lamp
neck is securely locked in place.
If the ball neck is not securely locked in
place, indicator lamp
message Check trailer hitch lock
on the multifunction display.
Observe the information about the displays on
the instrument cluster:
Indicator and warning lamps (
R
Display messages (
R
2 will flash and the mes‐
will appear on
2 goes out, the ball
2 will flash and the
will appear
page 404)
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page 355)
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Driving and parking 241
Extending and retracting the ball neck fully
electrically (multimedia system)
& WARNING Risk of accident due to the
ball neck not being engaged
If the ball neck is not engaged, the trailer
may come loose.
Always engage the ball neck as descri‐
#
bed.
* NOTE Damage to the all-electric trailer
hitch due to additional pressure
The all-electric trailer hitch could be mechan‐
ically damaged by applying additional pres‐
sure when the ball neck is being extended or
retracted.
Do not make the ball neck extend/
#
retract faster by applying additional
pressure.
Requirements:
The vehicle is secured against rolling away.
R
The swivel range is clear.
R