Mercedes-Benz EQC 350 4MATIC 2021 Owner's Manual page 379

376 Display messages and warning/indicator lamps
Display messages
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Steering malfunction
Increased physical effort
See Owner's Manual
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Steering malfunction Stop
immediately See Owner's
Manual
Possible causes/consequences and
If the ball neck has been extended: initiate a new swivel movement (
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The ball neck will engage beneath the bumper.
If the display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not locked.
Do not couple up the trailer. Drive on without the trailer. Note the reduced ground clearance due to the
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unlocked ball neck.
Consult a qualified specialist workshop.
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* The power steering assistance is malfunctioning.
& WARNING Risk of an accident due to altered steering characteristics
If the power assistance of the steering fails partially or completely, you will need to use more force to steer.
If safe steering is possible, drive on carefully.
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Visit or consult a qualified specialist workshop immediately.
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* The steering is malfunctioning. Steering capability is significantly impaired.
& WARNING Risk of accident if steering capability is impaired
If the steering does not function as intended, the vehicle's operating safety is jeopardised.
Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
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Do not continue driving under any circumstances.
M M Solutions
page 239).
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