Clearing Jams - Lexmark XM1342 User Manual

Troubleshoot a problem
For touch‑screen printer models, if the printer does not print after pressing
twice, then reset the supply usage counter.
For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and
simultaneously for 15 seconds, then reset the supply usage counter.
1
From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non‑touch‑screen printer models, press
2
Select the part or supply that you want to reset.
3
To clear the message, do either of the following:
•
For touch‑screen printer models, press
•
For non‑touch‑screen printer models, press and hold X and
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.

Clearing jams

Avoiding jams
Load paper properly
•
Make sure that the paper lies flat in the tray.
Correct loading of paper
•
Do not load or remove a tray while the printer is printing.
•
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
to navigate through the settings.
twice, and then press
simultaneously for 15 seconds.
Incorrect loading of paper
twice, and then pressing
twice.
185