Lexmark XM1342 User Manual page 212

Troubleshoot a problem
Poor copy quality
Action
Step 1
a
Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see
146.
b
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c
Copy the document or photo.
Is the copy quality satisfactory?
Step 2
a
Check the quality of the original document or photo.
b
Adjust the scan quality settings.
c
Copy the document or photo.
Is the copy quality satisfactory?
Vertical dark streaks on output when scanning from the ADF
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
a
Open the scanner cover.
b
Using a damp, soft, lint‑free cloth, wipe the ADF glass pad.
Note: In some printer models, this location has an ADF glass
instead of a pad.
c
Close the scanner cover.
d
Scan the document.
Do vertical streaks appear on scanned documents?
"Cleaning the scanner" on page
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
Contact customer The problem is
support. solved.
212
customer