State Law Provisions; Obtaining Warranty Protection; 3Ware Technical Support And Services - 3Ware 3W-6800 User Manual

3ware Escalade Storage Switch User Guide
ARE THE SOLE WARRANTIES AND ARE IN LIEU OF ALL OTHER WAR-
RANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OR FIT-
NESS FOR PARTICULAR PURPOSE AND MERCHANTABILITY.

State Law Provisions

This warranty gives you specific legal rights and you may have other rights which
vary from state to state. Some states do not allow the exclusion of incidental or
consequential damages or allow limitation of implied warranties or their duration,
so that the above exclusions or limitations may not apply.

Obtaining Warranty Protection

To obtain warranty service during the warranty period call 3ware toll free at (877)-
883-9273 or (650) 327-8600 direct as soon as you have identified a problem with
your Escalade Storage Switch unit. You will be issued a return material authoriza-
tion (RMA) number. 3ware will send a replacement within two business days after
receipt of the defective unit.
Advanced replacement is available with a credit card number with authorization in
the amount equaling the then current list price of the Escalade Storage Switch,
including shipping costs. As soon as practicable thereafter, 3ware will ship the
advanced replacement to you at the address of your choosing. Upon receipt of the
advanced replacement, we ask that you immediately ship the defective Escalade
Storage Switch to 3ware at 701 East Middlefield Road, Suite 300, Mountain View,
California 94043. If 3ware receives the defective Escalade Storage Switch from
you within thirty (30) days of the date of shipment of the advanced replacement,
3ware will destroy your credit card authorization and you will not be charged for
the advanced replacement.
Please use the original packing material contents of the box when exchanging or
returning a product.

3ware Technical Support and Services

Product information, Frequently Asked Questions, software upgrades, driver files
and other support are available through the 3ware World Wide Web site at http://
www.3ware.com. 3ware's software library is accessible at http://www.3ware.com/
support/swlibrary.asp. Web-based software downloads feature upgrading multiple
switches simultaneously.
160 www.3ware.com