Software Installation - 3Ware 3W-6800 User Manual

3ware Escalade Storage Switch User Guide
Q5: Some of the drives do not appear in the Disk Array Con-
figuration Utility's main display.
Your drives are not connected properly to the storage switch. Check
that both the power and ATA cables are connected properly and that
the drives are all properly jumpered. To operate properly the stor-
age switch requires that drives be set as Single (if available on your
drive) or Master.
Q6: The 3ware BIOS scrolling messages stop midway:
3ware StorSwitch 4 Storage Controller BIOS
Bus A:0x00 Device #:0x70 PCI base addr:0x000010B1 units #
The storage switch is detected, but the disks may not be connected
to their power source. Reconnect to their power source and reboot.
Q7: I am using a Dell Dimension system that locks-up when
booting after a 3ware card is installed. What is going on?
This symptom is caused by a Dell BIOS bug. Basically, this bug
sees the system boot drive as two primary master drives. That
causes the system to hang. Enter the Dell BIOS setup and reload the
BIOS defaults.

Software Installation

Q8: The storage switch was configured without problems, but
the system does not boot.
The problem could be one or more of the following:
• The operating system is installed on a device that is not in your
system's boot order. Use your system's Setup utility to include
the StorSwitch controller in the boot order.
• If your operating system was installed before you configured
your disk arrays, you may have overwritten your operating sys-
tem. Remember that creating or deleting a disk array overwrites
any existing data on the member drives. Reinstall your operating
system.
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