Troubleshooting:
Problems and Solutions
Note:
asked questions, refer to 3ware's support web page at
http://www.3ware.com/support.
Hardware Installation
Q1: The rail on the storage switch doesn't fit in the case.
Use a screwdriver to remove the black end rail. It aligns and secures
the storage switch in the computer chassis but is not critical for
operation.
Q2: My system only has two power connectors but I have four
drives.
The kit includes two Y-splitter power cables. Plug them into your
existing power supply lines to go from two to four power lines for
your drives.
Q3: The system doesn't begin booting (no BIOS runs) when the
storage switch is installed but boots OK when the switch is
removed.
Check the cabling between the drives and the storage switch. A
cable plugged in upside down can prevent your system from run-
ning its BIOS.
Q4: The 3ware BIOS scrolling messages never appear.
The storage switch is not installed properly. Reinstall the hardware
and reboot.
www.3ware.com
For more troubleshooting tips and frequently
Troubleshooting
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