Customer Information - Chevrolet 2010 Camaro Owner's Manual
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Also See for 2010 Camaro:
- Owner's manual (378 pages) ,
- Quick reference manual (17 pages) ,
- Owner's manual (366 pages)
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Customer Satisfaction
Procedure .........................12-1
Offices ..............................12-3
Users ...............................12-4
Online Owner Center ...........12-4
Program ...........................12-5
Program ...........................12-6
Appointments ....................12-8
Program ...........................12-8
Collision Damage Repair ......12-9
Ordering Information .........12-12
Reporting Safety Defects
Government .....................12-13
Government .....................12-13
to General Motors ............12-13
Vehicle Data Recording
and Privacy .....................12-14
Event Data Recorders ........12-14
®
............................12-15
Identification (RFID) ..........12-15
Statement (US, Can) ........12-15
Customer Information
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
12-1
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