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Frequently Asked Questions
Internet Camera Installation
Q: Can the DCS-900W be used outdoors?
A: The DCS-900W is not weatherproof. It is not recommended that you use the camera
outdoors.
Q: What network cabling is required for the Internet Camera?
A: The Internet Camera uses Category 5 UTP Twisted-pair cable allowing 10 Base-T and
100 Base-T networking.
Q: Can the Internet Camera be setup as a PC-cam on the computer?
A: No, the Internet Camera is used only on Ethernet and Fast Ethernet network and
supported by wireless transmission.
Q: Can the Internet Camera be connected on the network if it consists of only
private IP Addresses?
A: Yes, the Internet Camera can be connected to a LAN with private IP Addresses.
Q: Can the Internet Camera be installed if a firewall exists on the network?
A: If a firewall exists on the network, port 80 needs to be open. If port 80 is not available,
a second port needs to be opened. Optonal ports are 800, 801, 802, etc. The corresponding
port needs to be opened on the firewall as well.
Troubleshooting
Q: I cannot access the Internet Camera from a web browser.
A1: The possible cause might be the IP Address for the Internet Camera is already being
used by another device. To correct the possible problem, you need to first disconnect
the Internet Camera from the network. Then run the PING utility (follow the instructions
in Appendix B - PING Your IP Address.) If there is a reply, it indicates that there is
another device on the network with the same IP address. You will need to run the Install
Wizard again and change the IP address of the camera.
A2: Other possible problems might be due to the network cable. Try replacing your
network cable. Test the network interface of the product by connecting a local computer
to the unit, utilizing a standard Crossover (hub to hub) Cable. If the problem is not solved
the Internet Camera might be faulty.
(continued)
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