Internet Camera Installation; Troubleshooting - D-Link SECURICAM Network DCS-900 Manual

Frequently Asked Questions

Internet Camera Installation

Q: Can the Internet Camera be used outdoors?
A: The Internet Camera is not weatherproof. It needs to be equipped with a weatherproof
case to be used outdoors and it is not recommended.
Q: What network cabling is required for the Internet Camera?
A: The Internet Camera uses Category 5 UTP Twisted-pair cable allowing 10 Base-T and
100 Base-T networking.
Q: Can the Internet Camera be setup as a PC-cam on the computer?
A: No, the Internet Camera is used only on Ethernet and Fast Ethernet network or
supported by wireless transmission. The D-Link DSB-C110, DSB-C310 can be used as
a PC Camera (Webcam).
Q: Can the Internet Camera be connected on the network if it consists of only
private IP Addresses?
A: Yes, the Internet Camera can be connected to a LAN with private IP Addresses.
Q: Can the Internet Camera be installed if a firewall exists on the network?
A: If a firewall exists on the network, port 80 is open for ordinary data communication.
You will need to do port forwarding by opening a port to the camera. Please refer to your
firewall's product manual for detailed instructions.

Troubleshooting

Q: I cannot access the Internet Camera from a web browser.
A1: The possible cause might be the IP Address for the Internet Camera is already being
used by another device. To correct the possible problem, you need to first disconnect
the Internet Camera from the network. Then run the PING utility (follow the instructions
in Appendix B - PING Your IP Address.) If there is a reply, it indicates that there is
another device on the network with the same IP address. You will need to run the Install
Wizard again and change the IP address of the camera.
A2: Other possible problems might be due to the network cable. Try replacing your
network cable. Test the network interface of the product by connecting a local computer
to the unit, utilizing a standard Crossover Cable. If the problem is not solved, the Internet
Camera might be faulty.
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