Print Problems - Canon imageCLASS 2300 Printer Manual

Print Problems

Printer not using the font you want.
Cause
Remedy
First page prints correctly in the font and format specified in the software application, but
midway through the job the font and format changes.
Cause
4
Remedy
One edge of the document is cut off.
Cause
Remedy
High jam rates, misfeeds, or multiple sheet feed errors.
Cause
Remedy
Printing garbled text.
Cause 1
Remedy
Cause 2
Remedy
4-6 Problems and Solutions Without Messages
You have specified a font that is not available.
Check if the font you specified is available with this printer. (See "Typeface
Samples," on p. 5-8, and "Symbol Sets Supported," on p. 5-13.)
The printer has initiated a job timeout. When a job timeout occurs, the
downloaded fonts and formatting commands specified in the software
application are lost, so printing after the job timeout is completed without the
downloaded font and format.
If the print job came via the parallel port or USB port, increase the I/O
TIMEOUT setting or disable it on the PARALLEL MENU or USB MENU. (See "I/
O TIMEOUT," on p.3-29, p. 3-31, or p. 3-34.)
You are attempting to print something outside the printable area of the page.
Use your software application to adjust the margins of the page. Check and
ensure that your software application is not trying to print graphics or text
outside the printable area. (See the PCL Driver Guide.)
You may be using unsuitable paper.
Always use paper that is suitable for this printer.
The printer selection you made when you set up or installed your software
application was incorrect.
Make sure the correct printer is selected. (See the PCL Driver Guide.)
If different portions of the text are garbled every time you print, the interface
cable may be too long, and spurious noise is corrupting the data.
The maximum length for the parallel cable is 10 ft (3 m). If your cable is longer
than this, replace it with a shorter cable.