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Canon imageRUNNER 2320 User Manual

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See also: Reference Manual , Operating Manual
User's Guide
Read this guide first.
Please read this guide before operating this product.
ENGLISH
After you finish reading this guide, store it in a safe place for future reference.

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Table of Contents
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Summary of Contents for Canon imageRUNNER 2320

  • Page 1 User's Guide Read this guide first. Please read this guide before operating this product. ENGLISH After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 2320/2318 User’s Guide...

  • Page 4: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.

  • Page 5: User Manual Disc

    User Manual Disc The User Manual disc is software that enables you to select and view PDF Manuals included on the disc via your computer screen. Follow the instructions below to use the User Manual disc. NOTE Depending on the system configuration and product purchased, some manuals may not be needed.

  • Page 6: Using The Disc Menu

    Using the Disc Menu This section describes how to use the disc Menu. When you insert the User Manual disc provided into the disc drive, the Language Selection window appears. Selecting a language on this window displays the following menu. (The sample screen shot shown here is for Windows users.) NOTE For Macintosh users, double-click the [START] icon to start the disc Menu.

  • Page 7: How This Manual Is Organized

    Includes the descriptions of multi-functional operations, available paper stock, and Index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

  • Page 8: Table Of Contents

    Contents User Manual disc ..........iii System Requirements .
  • Page 9 Provide Adequate Installation Space ......1-5 Moving the Machine ......... . 1-6 Handling Precautions.
  • Page 10 Service Call Message ..........4-11 Contacting Your Local Authorized Canon Dealer .....4-11...

  • Page 11: Preface

    Preface Thank you for purchasing the Canon imageRUNNER 2320/2318. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 12: Illustrations Used In This Manual

    Illustrations Used in This Manual Illustrations used in this manual are those displayed when the imageRUNNER 2318 has the following optional equipment attached to it: the Feeder (DADF-P2), Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-J1, and Cassette Feeding Module-K1. Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft Windows 2000: Windows 2000...

  • Page 13: Operations And Terms Used In This Manual

    Operations and Terms Used in This Manual This machine makes effective use of memory to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person’s original. You can also print from this machine, using a function other than the Copy function.
  • Page 14 Printing Outputting documents such as a copy or data sent from a client computer to the machine. Copying Printing data scanned from an original, followed by finishing options, such as stapling.

  • Page 15: Legal Notices

    Safety regulations require the product’s name to be registered. In some regions where this product is sold, the following name(s) in ( ) may be registered instead. imageRUNNER 2320/2318 (F190600) EMC Directive This equipment conforms with the essential requirements of EC Directive 2004/108/EC.
  • Page 16 The labels shown below are attached to the laser scanner unit inside the machine and next to the toner cartridge behind the front cover. This product has been classified under IEC60825-1: 2007 and EN60825-1: 2007, which conform to the following classes: CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL Á...

  • Page 17: International Energy Star Program

    International Energy Star Program ® As an E Partner, Canon Inc. has determined that this NERGY ® machine meets the E Program guidelines for energy NERGY efficiency. ® The International E Office Equipment Program is an NERGY international program that promotes energy saving through the use of computers and other office equipment.

  • Page 18: Weee Directive

    Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/ environment. (EEA: Norway, Iceland and Liechtenstein) Trademarks Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S.

  • Page 19: Third Party Software

    SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of rights holders of the SOFTWARE.

  • Page 20: Disclaimers

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

  • Page 21: Legal Limitations On The Usage Of Your Product And The Use Of Images

    Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.

  • Page 22: Important Safety Instructions

    If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids...

  • Page 23: Power Supply

    CAUTION • Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. • Never block the ventilation slots and louvers on the machine.

  • Page 24: Handling

    If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
  • Page 25 CAUTION • Do not place heavy objects on the machine, as they may tip over and fall resulting in personal injury. • Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury. • Do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books.
  • Page 26 • Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

  • Page 27: Maintenance And Inspections

    Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, and then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
  • Page 28 CAUTION • The fixing unit, the duplex unit, and their surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit, the duplex unit, and their surroundings, as doing so may result in burns.

  • Page 29: Consumables

    Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
  • Page 30 xxviii...

  • Page 31: Before You Start Using This Machine

    Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ......... . 1-2 Installation Precautions .

  • Page 32: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to temperature and humidity extremes, whether low or high.
  • Page 33 ■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms.

  • Page 34: Select A Safe Power Supply

    ■ Avoid locations where a considerable amount of dust accumulates. ■ Avoid locations near volatile or flammable materials, such as alcohol or paint thinner. ■ Avoid installing the machine near computers or other precision electronic equipment. Electrical interference and vibrations generated by the machine during printing can adversely affect the operation of such equipment.

  • Page 35: Provide Adequate Installation Space

    Provide Adequate Installation Space ■ Provide enough space on each side of the machine for unrestricted operation. The optional Finisher-U2 and Document Tray-J1 are attached. 100 mm or more 1,249 mm 1,198 mm 1,247 mm * * The width is 1,018 mm when no options are attached, or 1,247 mm when the optional Document Tray-J1 is attached.

  • Page 36: Moving The Machine

    ■ If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. ■ The machine is heavy, and requires two or more people to lift it. Therefore, do not attempt to move it by yourself.

  • Page 37: Handling Precautions

    OFF, disconnect the power cord from the power outlet, and then call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
  • Page 38 ■ Do not use flammable sprays, such as spray glue near the machine. There is a danger of ignition. ■ For safety reasons, turn OFF the control panel power switch of the machine when it will not be used for a long period of time, such as overnight.

  • Page 39: Parts And Their Functions

    Chapter 5, “Optional Equipment,” in the Reference Guide. External View The imageRUNNER 2320 with the The imageRUNNER 2318 with the optional optional Inner 2 Way Tray-E2, Cassette feeder (DADF-P2), Finisher-U2, Additional...
  • Page 40 a Stack Bypass e Main Power Switch Use the stack bypass to feed paper manually, Press to the “I” side to turn ON the machine. and for loading nonstandard paper stock, such (See “Main Power and Control Panel Power,” as envelopes. (See Chapter 2, “Basic on p.

  • Page 41: Internal View

    Internal View The imageRUNNER 2318 with the optional feeder (DADF-P2), Inner 2 Way Tray-E2, Duplex Unit-A1, Cassette Feeding Module-J1, and Cassette Feeding Module-K1 attached. a Scanning Area f Drum Unit Originals placed in the feeder are scanned here. When the drum unit is full of waste toner, replace it with a new one.

  • Page 42: Control Panel

    Control Panel (Start) key Press to switch the machine to the Copy mode. Press to start an operation. (Clear) key Press to enable the Network Scan function. (See Press to clear entered values or characters. the Network ScanGear Guide.) (ID) key c LCD display Press to log in to/out of the machine when the Displays messages, prompts, text, settings,...
  • Page 43 ■ Control Panel Continued (Density) key (Frame Erase) key Press to darken or lighten the density of the Press to set the Frame Erase mode. For more documents you want to copy. information, see Chapter 2, “Advanced Operations,” in the Copying Guide. (Image Quality) key (2-Page Separation) key Press to select the image quality best suited to...

  • Page 44: Optional Equipment

    Optional Equipment a Inner 2 Way Tray-E2 e Finisher-U2 b Cassette Feeding Module-J1 f Feeder (DADF-P2) c Cassette Feeding Module-K1 g Document Tray-J1 d Duplex Unit-A1 h Additional Finisher Tray-C1 1-14 Parts and Their Functions...

  • Page 45: Main Power And Control Panel Power

    OFF while the machine is ON. For more information about the Sleep mode, see Chapter 3, “Useful Functions and Settings,” in the Reference Guide. For more information on the Cassette Heater Unit-30, contact your local authorized Canon dealer. 1-15 Main Power and Control Panel Power...
  • Page 46 The screen on the left is displayed until the machine is ready to scan. The screen on the left is displayed when the Start to copy machine is ready to scan. 100% Auto IMPORTANT Density: Auto If you turn OFF the main power, wait at ImgQual.: Text least 10 seconds before turning the main power back ON.

  • Page 47: Control Panel Power Switch

    Control Panel Power Switch To turn the control panel ON or OFF, press the control panel power switch. When the control panel is turned OFF, the machine is in the Sleep mode. Control Panel Power Switch Machine Status Standby mode (Ready for immediate copying or printing) Sleep mode NOTE...

  • Page 48: Setting Up The Connection

    Setting Up the Connection This section describes how to connect the machine to a computer or network, and the types of connection and cables available for use. The machine can be connected to a computer with a USB cable, or to a network with a 10BASE-T/100BASE-TX LAN cable.

  • Page 49: Connecting To A Usb Interface

    Connecting to a USB Interface You can connect the machine to a computer with a USB port via a USB cable. The machine is USB 2.0 high-speed* compatible. The drivers, USB class driver, and utility that matches the operating system on your computer must be installed. For more information on installing the driver through USB connection, see the Printer Driver Installation Guide.

  • Page 50: Connecting To A Network

    The appropriate USB interface for Windows 2000/XP/Vista/Server 2003/Server 2008 is USB 2.0 Hi-Speed/USB Full-Speed (USB 1.1 equivalent). For more information, consult your local authorized Canon dealer. Connecting to a Network The machine supports TCP/IP, which enables it to be used by a Windows computer.
  • Page 51 If you are using a mixed 10Base-T/100Base-TX environment, devices on the network (hubs, routers, etc.) must support the mixed environment. For more information, consult your local authorized Canon dealer. • After connecting the network cable, perform the following operations. (For more information, see the relevant descriptions.)

  • Page 52: Before Using The Machine As A Printer

    Before Using the machine as a printer Installing the Printer Driver The printer driver is software that is required to print from applications, such as Microsoft Word/Excel/PowerPoint, etc., on your computer. The printer driver also enables you to configure settings relating to printing. System Requirements The following system environments are necessary in order to use the printer driver.

  • Page 53: Ufr Ii Lt User Software Disc

    UFR II LT User Software disc The printer driver is installed from the UFR II LT User Software disc. ■ Disc Contents: ■ UFR II LT Printer Driver Using the UFR II LT printer driver, the various data processing tasks conventionally executed within the printer are appropriately divided between the host PC and the printer to greatly reduce the overall printing time.

  • Page 54: Setting Up The Printer Configuration

    If you share the printer with other network users, and have installed “Canon Driver Information Assist Service” in the print server, you can use the [Get Device Status] function.

  • Page 55: Before Using The Remote Scan Function

    Before Using the Remote Scan Function In order to use this product as a network scanner, you must install the scanner driver. Installing the Scanner Driver The scanner driver is a driver for using digital multi-purpose printers on a network as scanners.

  • Page 56: System Requirements

    System Requirements The following system environments are necessary in order to use the scanner driver. ■ Software: • Operating Systems: - Microsoft Windows 2000 - Microsoft Windows XP (32bit) - Microsoft Windows Vista (32bit) - Windows 7 (32bit) - Microsoft Windows Server 2003 (32bit) - Microsoft Windows Server 2008 (32bit) •...

  • Page 57: Installation

    Installation From the menu screen of the disc, you can begin installing the scanner driver, or display the Network ScanGear Installation Guide. For details about the installation procedure, see the Network ScanGear Installation Guide. NOTE View the Network ScanGear Installation Guide before you start the installation. You cannot view the Network ScanGear Installation Guide while the installation is in progress.
  • Page 58 1-28 Before Using the Remote Scan Function...

  • Page 59: Basic Operations

    Basic Operations CHAPTER This chapter describes the main features and basic operations of the machine. What This Machine Can Do ..........2-2 Placing Originals.

  • Page 60: What This Machine Can Do

    All the elements you will ever need in a digital multitasking machine. The imageRUNNER 2320/2318 incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the imageRUNNER 2320/2318 represents the ultimate in digital multitasking machines.

  • Page 61: Network Interface

    Network Interface With the optional Network Kit, the Device Information imageRUNNER 2320/2318 can be connected to a network using Ethernet. Connecting to a network enables you to use the Remote UI. For instructions on setting up the network connection, see the Network Guide.

  • Page 62: Energy Conservation

    Versatile Configurations The Additional Functions menu enables you to make common settings related to many functions of the machine, as well as customize specific functions to suit your needs. (See the Reference Guide.) You can access the menu by pressing (Additional Functions).

  • Page 63: System Monitor

    System Monitor The System Monitor screen enables you to Job List check the status of the machine, and cancel Status copy and print jobs. 100X99 Printing 0X 0 Waiting For instructions on checking the status of copy, 0X 0 Waiting 0X 0 Waiting and print jobs, see the Reference Guide.

  • Page 64: Placing Originals

    Placing Originals Place your originals on the platen glass or into the feeder, depending on the size and type of the original, and the copy modes you want to use. ■ Platen Glass Place your originals on the platen glass when copying bound originals (such as books and magazines), heavy or lightweight originals, and transparencies.
  • Page 65 Feeder (View from Above) Place the Place the original original face up. face up. Vertical Placement Horizontal Placement NOTE • If the top edge of the original is not aligned with the back edge of the platen glass (by the arrow in the top left corner), your original may not be scanned correctly, depending on the copy mode you have set.

  • Page 66: Platen Glass

    Platen Glass You should use the platen glass when copying bound originals (such as books and magazines), heavy or lightweight originals, and transparencies. (See Chapter 1, “Basic Operations,” in the Copying Guide.) When copying ID cards using the ID Card Copy function, you must use the platen glass. (See Chapter 2, “Advanced Operations,”...
  • Page 67 NOTE When you are enlarging an A4 or A5 original onto A3 paper, place the original horizontally on the platen glass, and align it with the A4R or A5R marks. Gently close the feeder/platen cover. CAUTION • Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury.

  • Page 68: Feeder (Dadf-P2) (Optional)

    Feeder (DADF-P2) (Optional) You should use the feeder when you want to copy several originals at a time. With the feeder, the machine automatically feeds the originals to the scanning area and scans them. If you are copying in the 2-Sided mode, two-sided originals can also be automatically turned over and scanned as two-sided documents.
  • Page 69 Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be copied face up into the original supply tray. Place your originals as far into the feeder as they will go. Original Output Area IMPORTANT •...

  • Page 70: Basic Copying

    Basic Copying This section describes the flow of basic copy operations. NOTE • For instructions on turning ON the machine, see “Main Power and Control Panel Power,” on p. 1-15. • For instructions on routine maintenance, see Chapter 6, “Routine Maintenance,” in the Reference Guide.
  • Page 71 ● If the message <Enter User ID/Pass> appears: ❑ Use [ ] or [ ] to select <User ID:> ➞ Enter User ID/Pass press [OK]. ID Key after Input When done press ID key User ID: Password: ❑ Enter your User ID using User ID (numeric keys) ➞...
  • Page 72 Press The Standby display appears for the Copy Start to copy function. 100% Auto Density: Auto ImgQual.: Text 2-Sided: Off Place your originals. NOTE For help, see “Placing Originals,” on p. 2-6. Specify the desired copy settings. Start to copy NOTE 100% Auto For more information on specifying copy...
  • Page 73 Press (Start). ● If the original is placed in the optional feeder: Copying starts. ❑ Proceed to step 7. You cannot change copy mode settings, such as the copy quantity, paper size, and copy ratio, while the machine is copying. •...
  • Page 74 NOTE • You will not be asked for the size of the original in the following cases: - The paper size set for a specific paper source has been selected manually. (See Chapter 1, “Basic Operations,” in the Copying Guide.) - The Image Combination function is set.

  • Page 75: Basic Printing

    Basic Printing This section describes the flow of basic printing operations. NOTE • For instructions on turning ON the machine, see “Main Power and Control Panel Power,” on p. 1-15. • To print from a computer, you must set the machine configurations, and install the printer driver in the computer.

  • Page 76: Basic Remote Scanning

    Basic Remote Scanning Remote Scanning is a scanning method in which scans are loaded to a TWAIN-compliant application (such as Adobe Photoshop, Adobe Acrobat, and Microsoft Word/Excel/PowerPoint 2000 or later) on your computer desktop. This section describes the flow of basic remote scanning operations. IMPORTANT •...
  • Page 77 Press The Standby display appears for the Scan Scan function. Ready to scan. (Online) Place your originals. NOTE For help, see “Placing Originals,” on p. 2-6. If you are scanning for the first time after the driver installation, select the Color Network ScanGear as the scanner to be used. Open a TWAIN-compliant application on your computer desktop.
  • Page 78 Click [Scan]. Scanning starts. When scanning is complete, the Color Network ScanGear Main Window closes, and the scanned image is transferred to the application. IMPORTANT • After clicking [Scan], do not perform any operation in the Color Network ScanGear Main Window until the dialog box showing the scanning progress appears.

  • Page 79: Canceling A Job

    Canceling a Job There are several ways to cancel a job. This section describes how to cancel a job using the Stop key and using the System Monitor screen. NOTE Several copies/prints may be output even after you canceled a job. Using the Stop Key You can cancel a copy, print, or remote scan job using the Stop key.

  • Page 80: Using The System Monitor Screen

    Use [ ] or [ ] to select <Cancel> Job Status Details ➞ press [OK]. Cancel The Cancel screen appears. Status: Paused Dept. ID: 0000001 Type: Copy ] to select <Yes> ➞ Use [ ] or [ Cancel? press [OK]. The job is canceled.
  • Page 81 Use [ ] or [ ] to select <Status> Copy Status/Log ➞ press [OK]. Status The Status screen appears. Use [ ] or [ ] to select the job Status you want to cancel ➞ press [OK]. 100X99 Printing If there is only one job, just press [OK]. 0X 0 Waiting The Job Status Details screen appears.
  • Page 82 ] to select <Yes> ➞ Use [ ] or [ Cancel? press [OK]. If you do not want to cancel the job, select <No> to return to the previous display. The selected job is canceled. Repeat steps 4 and 6 to cancel another job. NOTE •...

  • Page 83: Routine Maintenance

    Routine Maintenance CHAPTER This chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges. Paper Drawers ............3-2 Loading Paper .

  • Page 84: Paper Drawers

    Paper Drawers This section describes how to load paper into the paper drawers. NOTE • The following paper sizes can be loaded in Paper Drawers 1, 2, 3, and 4: - A4, A4R, A3, or A5 • Paper Drawer 2 can be added by attaching the optional Cassette Feeding Module-J1 or -K1.
  • Page 85 - Paper on which color images have been copied (Do not copy on the reverse side of this paper either.) - Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.) •...

  • Page 86: Paper Drawer

    NOTE • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
  • Page 87 IMPORTANT • Rolled or curled paper must be straightened out prior to use. • Make sure that the height of the paper stack does not exceed the loading limit mark ( at the back of the paper drawer and the corners are below the paper size guide clips. •...

  • Page 88: Adjusting A Paper Drawer To Hold A Different Paper Size

    If you want to change the size of paper in a paper drawer, follow the procedure described below to adjust the paper drawer guides. NOTE Please contact your Canon service representative about the settings for U1, U2, and U3 paper. Pull out the paper drawer, and remove all the loaded paper.
  • Page 89 NOTE Attach the end guide while pressing down the point indicated with ‘A’. Lift up the lock lever on the front slide guide, and slide it backwards or forwards to align it with the groove marked with the desired paper size. Lock Lever Lower the lock lever to lock the front slide guide into place.
  • Page 90 Move the paper size detecting lever on the left side of the paper drawer, so that the arrow points to the paper size being loaded. L TR STMT U2/16K Paper Size Marks 17 LTR U1/8K U3/16K Paper Size Slide IMPORTANT Make sure that the paper size detecting lever is set correctly.
  • Page 91 Change the paper size plate to match the new paper size. Size Plate Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.

  • Page 92: Replacing The Toner

    Replacing the Toner When there is only a small amount of toner remaining in the machine, the following message blinks on the LCD display. You may continue printing, however, it is highly recommended that you prepare a new toner cartridge before the toner has completely run out.
  • Page 93 CAUTION • Keep toner out of the reach of small children. If toner is ingested, consult a physician immediately. • Take care not to allow toner to come into contact with your hands or clothing. If toner gets onto your hands or clothing, wash it off immediately with cold water. Washing it off with warm water may set the toner permanently, and make it impossible to remove the toner stains.
  • Page 94 While pressing the unlock tab on Keep unlock tab down the grip, turn the toner cartridge in the direction of the arrow (clockwise). Unlock Tab Pressing the unlock tab, pull out Remove toner the toner cartridge. 3-12 Replacing the Toner...
  • Page 95 Shake the new toner cartridge Shake new toner 5times back and forth (five or six times) to distribute the toner evenly inside the cartridge. WARNING Do not throw used toner cartridges into open flames, as they may ignite the toner remaining inside the cartridge, and result in burns or a fire. IMPORTANT If the toner is not distributed evenly inside the cartridge, the outputs may be printed uneven.
  • Page 96 Make sure that the side of the Insert new toner cartridge with the label is facing up, and push the new toner cartridge into the machine as far as it will go. Support the new toner cartridge with one hand from underneath, while pushing it into the machine with the other hand.
  • Page 97 While pushing in the unlock tab, Turn toner to left turn the toner cartridge in the direction of the arrow (counterclockwise). IMPORTANT Turn the toner cartridge fully until it locks into place. Unlock Tab Close the front cover. Close front cover CAUTION When closing the front cover, be careful not to get your fingers...
  • Page 98 3-16 Replacing the Toner...

  • Page 99: Troubleshooting

    Contacting Your Local Authorized Canon Dealer........4-11...

  • Page 100: Clearing Paper Jams

    If you cannot remove the paper, please contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.

  • Page 101: When Paper Jams Occur Frequently

    • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as this may result in burns or electrical shock.

  • Page 102: List Of Error Messages

    List of Error Messages This section explains the various messages that appear on the LCD display, along with possible causes and remedies. Self-Diagnostic Display If the machine displays a self-diagnostic error message, follow the instructions on the LCD display. Self-diagnostic (error) messages appear on the LCD display in the following cases: •...
  • Page 103 Remove the jammed document. Data error/Repairing data Cause The machine may have trouble. Remedy Contact your local authorized Canon dealer if the problem persists. Document too long Cause The original that you are trying to copy is too long for the feeder. Remedy Scan the original on the platen glass.
  • Page 104 Turn OFF the main power, wait for more than 10 seconds, then turn it ON again. If this does not solve the problem, disconnect the machine and contact your local authorized Canon dealer. (See “Service Call Message,” on p. 4-11.) * xxx stands for a number.
  • Page 105 Load paper Cause The paper drawer is out of paper, or not inserted correctly. Remedy 1 Load paper. Remedy 2 Insert the paper drawer as far as it will go. Memory full Cause The machine’s memory is full of scanned documents. Remedy Divide the original into smaller batches and scan them one by one.
  • Page 106 Restart the machine./If problem persists,/call service rep. Cause An error has occurred. Remedy Contact your local authorized Canon dealer. (See “Contacting Your Local Authorized Canon Dealer,” on p. 4-11.) Set doc. on glass Cause The original has been placed in the feeder and a mode that cannot be used with the feeder, such as the 2-Page Separation mode, has been selected.
  • Page 107 Staple jam Cause A staple jam may have occurred in the Finisher-U2. Remedy Check if a staple jam has occurred. (See Chapter 7, “Troubleshooting,” in the Reference Guide.) This func. requires Optional equipment. Cause key has been pressed when the machine is not equipped with the optional network kit.
  • Page 108 Tray B full/Remove paper Cause Tray B is full of paper. Remedy Remove the prints from Tray B. (See Chapter 5, “Optional Equipment,” in the Reference Guide.) Waste toner full/Prepare drum Cause Waste toner is full in the drum. Remedy Replace the drum unit.

  • Page 109: Service Call Message

    If the machine malfunctions, a service call message appears on the LCD display. Examples: E000, E100 Contacting Your Local Authorized Canon Dealer If a service call message appears on the LCD display, follow the procedure described below to solve the problem.
  • Page 110 ❑ Disconnect the power cord from the wall outlet. NOTE When contacting your local authorized Canon dealer, have the following information available: - Model name - Problem and status of the machine - Service call message on the LCD display...

  • Page 111: Appendix

    Appendix CHAPTER This chapter provides the specifications of the main unit and the optional equipment, and other useful information. Multifunctional Operations ..........5-2 Available Paper Stock.

  • Page 112: Multifunctional Operations

    Multifunctional Operations The imageRUNNER 2320/2318 offers the user multiple functions, such as printing, scanning, and copying, which can be used together. The following table provides you with the details of multifunctional operations. ■ How to read the table The table below indicates the availability of the operations listed in the horizontal rows when the operations listed in the vertical columns are already being performed.

  • Page 113: Available Paper Stock

    Available Paper Stock The paper types that can be used with this machine are shown below. The paper type loaded in each paper drawer can be displayed if you register that information in the machine beforehand. (See Chapter 3, “Useful Functions and Settings,” in the Reference Guide.) : Available N/A: Not Available...
  • Page 114 For instructions on loading paper, see the following sections: - Paper Drawers: “Loading Paper,” on p. 3-2 - Stack Bypass: Chapter 2, “Basic Operations,” in the Reference Guide. • Paper drawers 2, 3, and 4 are optional for the imageRUNNER 2320/2318. Available Paper Stock...

  • Page 115: Index

    Index Numerics 2-Page Separation Key, 1-13 Density Key, 1-13 2-Sided Key, 1-13 Different Paper Size, 3-6 2-Sided Printing, 2-17 Different Size Originals Key, 1-13 Document Tray-J1, 1-14 Drum Unit, 1-11 Duplex Unit-A1, 1-11, 1-14, 2-17 Abbreviations Used in This Manual, x Additional Finisher Tray-C1, 1-14 Additional Functions Key, 1-12 Envelope, 5-3...
  • Page 116 ID Key, 1-12 OK Key, 1-13 Illustrations Used in This Manual, x On-Screen Instruction, 4-2 Image Combination Key, 1-13 Optional Equipment Image Quality Key, 1-13 Cassette Feeding Module-J1, 1-14 Installation Cassette Feeding Module-K1, 1-14 Installation Space, 1-5 Inner 2 Way Tray-E2, 1-14 Location and Handling, 1-2 Power Supply, 1-4 Precautions, 1-2...
  • Page 117 Safety Instructions Consumables, xxvii Handling, xxii Installation, xx Maintenance and Inspections, xxv Other Warnings, xxvii Power Supply, xxi SCAN Key, 1-12 Scanning Area, 1-11 Scanning, Definition of, xi Service Call Message, 4-11 Setting Up the Connection, 1-18 Settings Flowchart, 1-18 Sleep Mode, 1-17 Slide guides (feeder), 2-11 Stack Bypass, 1-10...
  • Page 118 Index...
  • Page 120 30-2, Shimomaruko 3-chome, P.O. Box 27616 Ohta-ku, Tokyo 146-8501, Japan Dubai United Arab Emirates Europe, Africa and Middle East Canon Europa N.V. email: info@canon-me.com P.O. Box 2262, 1180 EG Amstelveen, Netherlands Specifications subject to change without notice. © Canon Europa N.V. 2009...

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