Delivery Measures; To Our Dealer; Packaging And Unpacking - Jonsered FR13 Workshop Manual

To our dealer

Well-performed delivery service is the first step to a
functioning aftermarket. A functioning aftermarket is
in everybody's interest:
• The customer will be satisfied with his machine.
He/she knows where to go to get help if
problems occur.
• You have a regular customer, who recommends
you and your company to other potential
customers.
• In this way we build our trademark together, and
take joint responsibility for our products and
customers.
Make sure the paper work is in good order.
Fill in the warranty and delivery documents etc. and
make sure that the customer gets the right
Operating Instructions for their machine.
Keep a customer register so that in future you can
see which machines customers have, including all
the serial numbers. This register will benefit you
when ordering spare parts and for future marketing.
In conjunction with the delivery you should also
give the customer the information required to
ensure the safe handling and care of their machine.
Pay special attention to informing the customer
about:
• Safety instructions.
• Controls. Emphasise that one does not push in
the reversing lock on FR 13 when engaging the
neutral position (start lock function).
• Checking of oil levels. Replenishing of oil, and
which type of oil is required.
• First oil change after the running-in period.
• The need and benefit of following the service
chart and leaving your machine for regular
service.
• Which fuel should be used.
• Mowing tips to get good results. Application
areas for mulching.
• The accessories available for your type of
machine.
• Warranty regulations.
• Your company, and who the customer can turn to
if problems occur.

Delivery measures

Packaging and unpacking

The machine is normally packed using special
packaging when delivered from the factory. This
consists of a wooden bottom board with a top part
consisting of heavy-duty cardboard held together by
plastic film.
The bottom board is provided with pallet feet and
the goods can be handled with a normal fork-lift
truck from the long side. To keep the goods as level
as possible, two men should help the truck driver.
Lift the machine and drive the truck carefully.
Undo the plastic film and lift off the cardboard
sections. The machine then stands on the base
with the brakes on and secured using wooden
blocks. Check that the machine has not been
damaged during transport when the packaging is
opened. Report any damage to the transport
company in accordance with the standard routines.
The packaging should not be returned.
Lifting from the short side requires long pallet forks,
see diagram.
Parts enclosed in packaging
The following parts are enclosed in the transport box:
Number Part
Delivery and dealer service
WARNING!
Handle the transport box
carefully. Keep the goods as level
as possible. Use long forks when
lifting from the short side.
1 Steering wheel with steering column tube
1 Socket head cap screw steering column
tube
1 Lock nut steering column tube
2 Support rollers (FRM 13 A)
6 Battery plugs
1 Operating Instructions
1 Operating and Maintenance
Instructions Briggs & Stratton
4 Wheels (certain markets)
9
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