Viewing Contact Presence Status; Changing The Presence Status; Enabling Sac When Dnd Is Active - Avaya 9600 Series Manual

In addition, when you are on a call, other users can see that you are busy and can call you later,
or contact you using another method.

Viewing contact presence status

Procedure
1. Press Contacts.
2. Scroll to the required contact.
The phone displays presence icon for the contact to show the status.

Changing the presence status

About this task
The phone displays your presence status on the top line that you can change manually.
Procedure
1. Press Main Menu.
2. Press Select to select My Presence.
3. Scroll and press Select to choose any of the following options:
• Automatic: To let the phone manage the presence state.
• Available: To show you are available and open for communication.
• Busy: To show you are busy.
• Away: To show you are away from the phone.
• Do not Disturb: To show you are not open for communication.
• Out of Office: To show you are out of office.
• Offline: To appear invisible. The phone continues to keep the presence subscriptions
with the Presence Server. The phone also keeps receiving notifications for the contacts
for whom the phone subscribed to watch.
4. Press Save.

Enabling SAC when DND is active

About this task
Perform the following procedure to activate the Send All Calls (SAC) feature to redirect calls to the
redirection number when you have manually set the presence status to Do Not Disturb (DND).
This feature is available only if your administrator configured it for you.
October 2020 Using Avaya 9608/9608G/9611G IP Deskphones SIP
Comments on this document? infodev@avaya.com
Handling Presence
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