Table of Contents
Advertisement
Troubleshooting
Be sure to conduct a check before requesting
assistance. If the problem persists, contact your
local Sony representative.
Checking the status of the system and
devices
You can check the status of the system, Display
Controllers, Display Cabinets, and other devices
in the main screen.
[System Status]
[Controller List]
[System Status]
Displays the status of the system and Display
Controllers.
• [Operation Normal]: Operation is normal.
• [Controller Error]: Device operation has
stopped due to an error. The Display
Controllers and Display Cabinets have entered
standby mode, and picture display has
stopped.
For details on the error, check the [Error]
column under [Controller List].
• [Controller Warning]: Device operation
continues but a warning (fan error, picture sync
error, etc.) has occurred.
Check the details of the warning, and resolve
the problem as soon as possible.
For details on the warning, check the [Error]
column under [Controller List].
[Controller List]
Displays the status of each Display Controller.
[Power Status]: "-" indicates that
communication with the Display
Controller is not possible.
[Array Information]
[Error]: "None" indicates that there are no
errors or warning.
If an error or warning occurs, see "Error
Codes" (page 24), and resolve the
problem as soon as possible.
Note
You can view information on a Display
Controller by double-clicking its controller
number or by right-clicking it and selecting
[Controller Info.].
[Array Information]
Displays the status of each Display Cabinet.
(gray): The Display Cabinet is turned on.
(black): The Display Cabinet is turned off.
(maroon): An error has occurred on the
Display Cabinet.
(ocher): A warning has occurred on the
Display Cabinet.
(black): A Display Cabinet does not exist.
Note
You can view information on a Display Cabinet by
double-clicking within its frame or by right-
clicking it and selecting [Cabinet Info.].
If the controller PC is slow
By suspending the connection to the Display
Controllers, you can avoid slow communication
responses that may occur when using other
applications, for example.
Select [Disconnect] in the [System] menu on the
main screen of Display Control Software to
suspend communication with the Display
Controllers.
The following dialog box is displayed while
communication is suspended.
22
Advertisement
Table of Contents
