Using Logs; Logs; Software Logs For System Features - Mitel MiVoice Business Troubleshooting Manual

C 11
HAPTER

Using Logs

Logs

Software Logs for System Features

Table 11.1:
Feature
Malicious Call Trace
Error Log
Not available
User not subscribed
Supplementary
service interaction
not allowed
Possible Cause
The network cannot
register the
malicious call trace
because Malicious
Call Trace is not
programmed on the
destination node
The Malicious Call
Trace
supplementary
service has not been
subscribed
Some
supplementary
services are
mutually exclusive.
An MCI request
cannot be sent while
such a
supplementary
service is active.
Corrective Action
Program destination
node to support
Malicious Call Trace.
See the System
Administration Tool
online help for
instructions
Obtain service for
Malicious Call Trace
on the destination
node.
None
L
OGS
U L
SING OGS
234