Mitel MiVoice Business Troubleshooting Manual page 204

C 10
HAPTER
Diagnostic Tools (Continued) (Sheet 4 of 5)
Table 10.1:
Tool Name
LEDs
Mitel System Platform
Log Viewer
Journalctl logs
Phone Configuration
(Debug) Menu
Dual Mode Phone
Configuration (Debug)
Option
Function
Indicate overall status
of unit.
Indicate status of
power supplies and
RAID controller.
Enables the monitoring
of Post software logs
on an PC.
Shows error messages
during the installation
of the 3300. Monitors
the boot sequence.
Allows you to
Monitor the phone
•
settings
Program a static IP
address
Hard code connec-
•
tion speed and
duplex mode (reboot
while pressing 9)
Auto-negotiation is
preferred.
Allows you to
configure/view:
Network parameters
•
Hardware compo-
•
nents
Set the phone mode
•
PIN, IP address,
•
DHCP, Video.
Location
Front of each unit. See
"Appendix D: Status
LEDs" in the
Technician's Handbook
for details.3300 ICP
hardware
Back of MXe III
Utility that runs on a PC
and connects to the
system to be
monitored. See the
"View Logs" section in
the "Maintenance"
chapter of the
Technician's Handbook
.
Controller Maintenance
Port. See Technician's
Handbook .
IP phones with display.
See
Access
Configuration Menu on
Single Mode IP Phones
for details.
5215 IP Phone (Dual
Mode), 5220 IP Phone
(Dual Mode, 5320 IP
Phone, 5330 IP Phone,
and 5340 IP Phone.
See
Access
Configuration Menu on
Dual Mode Phones.
D T
IAGNOSTIC OOLS
D P
IAGNOSING ROBLEMS
Applies to
3300 ICP hardware
3300 ICP software
3300 ICP software
Single Mode IP phones
Dual Mode IP phones
197