Mitel MiVoice Business Troubleshooting Manual page 143

C 7
HAPTER
System Administration Tool Troubleshooting (Continued) (Sheet 2 of 10)
Table 7.1:
Symptom
Unable to log into
System Administration
Tool, Group
Administration Tool,
Desktop Tools, or
Visual Voice Mail
phone application.
Probable Cause
5550 IP Console is
running on Windows 98
operating system on the
PC.
T
OOLS AND
Corrective Action
Chrome
Open Chrome.
1.
From the More Options menu, click Settings
2.
.
Scroll down and click Advanced.
3.
Under Privacy and Security , click Content
4.
Settings , and then click Cookies .
Click the toggle switch next to Blocked . The
5.
Blocked option changes to Allow sites to
save and read cookie data (recom-
mended).
Edge
Open Edge.
1.
Click More Options ( ...) , and then click
2.
Settings .
Scroll down and click View Advanced
3.
Settings.
Scroll down to Cookies and select Don't
4.
block cookies from the drop-down list.
Close the 5550 IP Console application. The 5550
IP Console must be run as a standalone
application on Windows 98 (that is, with no other
application open while it is running).
S M T
YSTEM ANAGEMENT OOLS
E A
MBEDDED PPLICATIONS
136