Identifying The Status Of A Resilient Device; State Extension; State Xnet Icp; Obtaining The Status Of Resilient Trunks - Mitel MiVoice Business Troubleshooting Manual

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C
10
HAPTER
Locate Commands for Resilient Hunt Group (Continued) (Sheet 2 of 2)s
Table 10.13:
Example Input
locate feature
extension 4001

Identifying the Status of a Resilient Device

State Extension

You issue the State Extension command on an ICP to identify the state of a device that is in service on
that ICP (in service, out of service, idle, busy). The State Extension command only provides information
specific to the state of a given device on the ICP from which you issue the command. For example, if you
issue this command on a resilient device's primary ICP and it is out of service there, you must then issue
the command on the device's secondary ICP to determine the state of that device on that ICP.
If a resilient device is out of service on both of its ICPs
The device may, itself, be out of service.
The device may be in the process of registering on an ICP.

State XNET ICP

You issue the State XNET ICP command to find resilient calls (calls in survival state) across IP trunks. If
a device loses its ICP during a call, it retains PSTN access through a healthy controller. A healthy
controller with calls on it that are in survival state is indicated in the command output by a link handle of
zero.
State XNET ICP Command Output for ICPs with Resilient Calls
Table 10.14:
Input
state xnet icp 44

Obtaining the Status of Resilient Trunks

Use the following commands to obtain the status of resilient T1/E1 trunks:
EDT Show Resiliency
Dtstats Read and Dtstats Clear
Netsync State
Example Output
The number refers to a Hunt
Group.
Pilot Number: 4001
Active Features:
Do Not Disturb
Primary Element: LEID 201 -
Routing Digits: 2905 *
Secondary Element: CEID 200 -
Routing Digits 2904
Output for Link Handle Value
0 (zero)
Meaning
Hunt group pilot number 4001 is a resilient
DN, located on primary ICP with local
element identifier (CEID) 201 and routing
digits 2905.
The secondary ICP has CEID 200 and
routing digits 2904.
Do Not Disturb is enabled for DN 4001 so
the hunt group is not taking calls.
Command was issued on an "other" ICP.
Meaning
ICP 44 is healthy and is
currently streaming calls in
survival state.
R
ESILIENCY
D
P
IAGNOSING
ROBLEMS
230

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