Connectivity information
Checking your network connection
You can check to make sure your device has access to all of the required internet services by using the
network checking application. These provide updates on rate information, sync your transaction data,
and refill postage funds for the
If your device is behind a firewall, you may need an IT professional or someone who has access to your
network configuration to provide access to these services.
Open and run network checking application:
Tap the Check Network application icon in the application drawer at the bottom of the Home
l
screen or,
Tap SendPro Apps on the Home screen, then tap Network Connection.
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Checking the MAC address for wired and wireless
networks
There are two MAC addresses within the machine. It depends on your method of connection as to which
MAC address is used.
Wireless:
1. Tap the Settings (gear) icon in the global toolbar.
2. Tap Wi-Fi.
3. The MAC address appears above the list of wireless networks.
Wired:
1. Tap the Settings (gear) icon in the global toolbar.
2. Tap Wired (Ethernet).
Pitney Bowes
Operator Guide
November 2019
33