Service and maintenance
7.2 Fault rectification
7.2.1
Diagnostic data
7KN Powercenter 3000 can be used in many different environments.
Services may not always function as desired.
Therefore, 7KN Powercenter 3000 provides an encrypted zip file named diagnostics.zip which
can be sent by email to Siemens Support for interpretation.
The level of detail of the diagnostic data can be set via "Settings → General → Diagnostics".
The more detail, the larger the loss of performance due to recording,
1. Debug: Used during development
2. Information: Very detailed recording
3. Alarms: Should be activated for analysis of sporadic faults, e.g. time-out.
4. Faults: Faults detected by the firmware are recorded. Default setting
5. Off: No diagnostic information is recorded. Maximum performance, for continuous
operation.
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7KN POWERCENTER 3000
Equipment Manual, 07/2020, L1V30579222003-03