HP ENVY 15 Maintenance And Service Manual
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HP ENVY 15 Maintenance And Service Manual

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Maintenance and Service Guide
HP ENVY 15
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP ENVY 15

  • Page 1 Maintenance and Service Guide HP ENVY 15 IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Bluetooth is a trademark owned by its proprietor to most models. Some features may not be using any software product preinstalled on this and used by HP Inc. under license. Intel and Core available on your computer. computer, you agree to be bound by the terms are trademarks of Intel Corporation or its of the HP End User License Agreement (EULA).
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ....................................1 2 Components ......................................3 Locating hardware ..................................3 Locating software ..................................3 Right side ....................................4 Left side ..................................... 5 Display ......................................6 Low blue light mode (select products only) ....................6 Keyboard area ...................................
  • Page 8 Backing up information and creating recovery media ..................... 64 Using Windows tools ............................64 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..64 Restoring and recovery ................................. 65 Restoring, resetting, and refreshing using Windows tools ................. 65 Recovering using HP Recovery media ......................
  • Page 9 Downloading Remote HP PC Hardware Diagnostics UEFI ................70 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ...... 70 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ... 70 Customizing Remote HP PC Hardware Diagnostics UEFI settings ............70 9 Specifications ......................................

  • Page 11: Product Description

    Product description Category Description Product Name HP ENVY 15 Processor Intel® Core™ i9-10885H 2.4 GHz base frequency (2b), up to 5.3 GHz with Intel Turbo Boost ● Technology (2g), 16 MB L3 cache, 8 cores, 2666 MHz FSB, 45 W Intel Core i7-10750H 2.6 GHz base frequency (2b), up to 5.0 GHz with Intel Turbo Boost...
  • Page 12 ● ● High-definition multimedia interface (HDMI) port USB 3.1 Gen 1 Type–A port: 2 (1 on the left side supports HP Sleep and Charge, 1 on the right ● side) USB 3.1 Gen 1 Type–C port: 2 (on left side) ●...

  • Page 13: Components

    Components The computer features top-rated components. This chapter provides details about the components, where they are located, and how they work. NOTE: Actual computer color, features, feature locations, icon labels, and accessories might vary from the images depicted. Locating hardware To find out what hardware is installed on the computer: ▲...

  • Page 14: Right Side

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Type HP Documentation in the taskbar search ▲ box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Left Side

    ● is charging. Off: The battery is not charging. ● USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off. HDMI port Connects an optional video or audio device, such as a high-...

  • Page 16: Display

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Table 2-3 Display components and their descriptions...

  • Page 17: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that apply to each country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Keyboard area...

  • Page 18: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads finger gestures to move the pointer or activate items on the screen. Left touchpad button Functions like the left button on an external mouse. Right touchpad button Functions like the right button on an external mouse. Lights Table 2-5 Lights and their descriptions...

  • Page 19: Button, Speakers, And Fingerprint Reader

    Table 2-5 Lights and their descriptions (continued) Component Description Mute light On: Computer sound is off. ● Off: Computer sound is on. ● Microphone mute light ● On: The microphone is on. ● Off: The microphone is off. Camera privacy light ●...
  • Page 20 Table 2-6 Button, speakers, and fingerprint reader components and their descriptions (continued) Component Description IMPORTANT: To prevent fingerprint logon issues, make sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader. Power button ●...
  • Page 21 Table 2-7 Special keys and their descriptions (continued) Component Description NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions as defined by the icon symbols on the through function keys. The action keys vary by computer.

  • Page 22: Bottom

    Bottom Table 2-8 Bottom components and their descriptions Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 23: Labels

    Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-9 Service label components Component HP product name Model number Product ID Serial number Warranty period...
  • Page 24 Table 2-10 Service label components (continued) Component Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Chapter 2 Components...

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Computer major components Computer major components...
  • Page 26 Table 3-1 Major component spare part information Item Component Spare part number Display assembly: The display assembly is available as a whole unit spare and at the subcomponent level. Whole unit spare part information is listed below. See Display components on page 19 for subcomponent level spare part information.
  • Page 27 Table 3-1 Major component spare part information (continued) Item Component Spare part number (3b) Touchpad cable L97416-001 (3c) Touchpad bracket (not available as a spare part) Connector board (includes USB port, audio jack, and rubber bumper) L97396-001 Connector board cable (includes double-sided adhesive) L97419-001 Battery (6 cell, 83 WHr, 3.59 AHr, Li-ion;...
  • Page 28 Table 3-1 Major component spare part information (continued) Item Component Spare part number Equipped with an Intel Core i5-10300H processor, an Nvidia GeForce GTX 1660Ti graphics L97392-001 subsystem with 6 GB of discrete memory, and a non-Windows 10 operating system Equipped with an Intel Core i5-10300H processor, an Nvidia GeForce GTX 1650Ti graphics L97390-601 subsystem with 4 GB of discrete memory, and the Windows 10 operating system...

  • Page 29: Display Components

    Display components Table 3-2 Display component spare part information Item Component Spare part number Display bezel (includes double-sided adhesive) L97412-001 Display panel: 15.6 in, FHD (1920×1080), antiglare, WLED, UWVA 100, eDP+PSR, low-power, flat non-touchscreen L97421-001 display panel with narrow bezel; typical brightness: 400 nits 15.6 in, FHD (1920×1080), antiglare, WLED, UWVA 72, eDP1.2, ultraslim non-touchscreen display L97420-001 panel with narrow bezel;...

  • Page 30: Miscellaneous Parts

    Table 3-3 Miscellaneous spare part information Component Spare part number AC Adapter: 200 W HP Smart AC adapter (PFC, slim, 4.5 mm) L00818-850 150 W HP Smart AC adapter (PFC, slim, 4.5 mm) L32661-001 Adapter: HP Elite USB Type–C MultiPort hub...
  • Page 31 Table 3-3 Miscellaneous spare part information (continued) Component Spare part number For use in Argentina L30811-001 For use in Australia L22327-001 For use in Denmark L22322-001 For use in Europe L22321-001 For use in India L22624-001 For use in Israel L22323-001 For use in Italy L30813-001...

  • Page 32: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You need the following tools to complete the removal and replacement procedures: Case utility tool or similar thin plastic tool ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ●...

  • Page 33: Drive Handling

    Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 34: Packaging And Transporting Guidelines

    Table 4-1 Typical electrostatic voltage levels Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V...

  • Page 35: Workstation Guidelines

    1 MΩ ±10% resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin. HP recommends the following grounding equipment to prevent electrostatic damage: Antistatic tape ●...
  • Page 36 The following table lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Shielding protection provided by antistatic bags and floor mats Material Voltage protection level Antistatic plastics Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V...

  • Page 37: Removal And Replacement Procedures

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 53 screws that must be removed, replaced, or loosened when servicing the computer.
  • Page 38 Remove the three Torx5 M2.0×4.0 screws (1) and the two Torx5 M2.0×2.5 screws (2) that secure the bottom cover to the keyboard/top cover. Use a thin plastic tool (1) to separate the rear edge (2) of the bottom cover from the keyboard/top cover. Remove the bottom cover (3).

  • Page 39: Battery

    Battery Table 5-2 Battery spare part information Description Spare part number Battery (6 cell, 83 WHr, 3.59 AHr, Li-ion; includes cable) L85885-005 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 40: Solid-State Drive

    Remove the battery (3). Reverse this procedure to install the battery. Solid-state drive Table 5-3 Solid-state drive spare part information Description Spare part number 2 TB, M.2 2280, PCIe, NVMe-3×4 SS solid-state drive with TLC L85358-005 1 TB, M.2 2280, PCIe, NVMe-3×4 SS solid-state drive with TLC L85348-005 512 GB, M.2 2280, PCIe, NVMe-3×4 SS solid-state drive with TLC L85360-005...
  • Page 41 Remove the bottom cover (see Bottom cover on page 27). Remove the battery (see Battery on page 29). Remove the solid-state drive: Detach the shield (1) that secures the solid-state drive to the solid-state drive slot. Remove the Phillips M2.0×3.0 screw (2) that secures the solid-state drive to the keyboard/top cover. Remove the solid-state drive (3).

  • Page 42: Memory Module

    Memory module Table 5-4 Memory module spare part information Description Spare part number 16 GB (DDR4-3200 MHz, 1.2 v) L67710-005 8 GB (DDR4-3200 MHz, 1.2 v) L46598-005 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 Remove the memory module (2) by sliding it away from the slot at an angle. NOTE: Memory modules are notched to prevent incorrect installation. Reverse this procedure to install the memory module. Component replacement procedures...

  • Page 44: Speakers

    Speakers Table 5-5 Speaker spare part information Description Spare part number Speakers (include left and right speakers and cables) L97405-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 45: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Table 5-6 Heat sink spare part information Description Spare part number For use only on computer models equipped with an Nvidia RTX 2060 or GTX 1660 Ti graphics controller L97399-001 For use only on computer models equipped with an Nvidia GTX 1650 Ti graphics controller L97400-001...
  • Page 46 Each time the heat sink is removed, inspect the thermal material locations on the system board and the heat sink. Thermal paste is used on the processor (1) and the heat sink component that services it (2); the graphics controller (3) and the heat sink component that services it (4); and the system board component (5) and the heat sink component that services it (6).

  • Page 47: Fans

    Fans Table 5-7 Fan spare part information Description Spare part number Fan Kit (includes left and right fans and cables) L97401-001 Before removing the fans, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 48 Release the display panel cable (1) and the power connector cable from the retention clips (2) built into the left fan. Release the retention tape (1) that secures the left fan cable to the system board. Disconnect the left fan cable (2) from the system board. Remove the three Phillips M2.0×4.

  • Page 49: Connector Board Cable

    Connector board cable Table 5-8 Connector board cable spare part information Description Spare part number Connector board cable (includes double-sided adhesive) L97419-001 Before removing the connector board cables, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: Display Assembly

    Display assembly Table 5-9 Display assembly spare part information Description Spare part number 15.6 in, LCD, FHD (1920×1080), antiglare, WLED, UWVA 100, eDP+PSR, low-power, flat, touchscreen display L98324-001 panel with narrow bezel; typical brightness: 400 nits NOTE: The display assembly is available as spare parts at the subcomponent level only. See the removal section for each component for information.
  • Page 51 Release the display panel cable and the webcam/microphone module cable from the retention clips (6) built into the left fan. Remove the four Phillips M2.5×5.0 screws that secure the display assembly to the keyboard/top cover. Swing the front edge of the keyboard/top cover (1) up and away from the display assembly. (The keyboard/top cover disengages from the display assembly hinges.) Component replacement procedures...
  • Page 52 Separate the keyboard/top cover (2) from the display assembly. NOTE: The following disassembly procedures do not apply to display assemblies with spare part numbers L97423-001, L97422-001, or L98324-001. These display assemblies are “hinge up” spare part assemblies and should not be disassembled. If it is necessary to replace the display bezel or any of the internal display components, follow these steps: Remove the display assembly.
  • Page 53 Remove the display bezel (6). The display bezel is available using spare part number L97412-001. If it is necessary to replace the display panel assembly or any of the internal display components, follow these steps: CAUTION: The display panel assembly is extremely fragile. Using excessive force can damage the assembly.
  • Page 54 Secure the suction cups to the display panel assembly by swinging the handles (2) into position. Use the suction cups (1) to partially separate the top corner edges of the display panel assembly from the display back cover. NOTE: Slow, steady pressure is required when working with the pull-to-release tabs in substep d. Pulling too fast can result in the tabs breaking and the release action being incomplete.
  • Page 55 Separate the top edge (4) of the display panel assembly from the display back cover. Swing the top edge of the display panel assembly (1) up and forward until it rests upside down in front of the display back cover. Release the display panel cable (2), the webcam cable, and the WLAN antenna cables from the display hinges.
  • Page 56 Remove the display panel assembly (3). The display panel assembly is available using spare part numbers L97421-001 (15.6 in, FHD (1920×1080), antiglare, WLED, UWVA 100, eDP+PSR, low-power, flat flat non-touchscreen display panel with narrow bezel; typical brightness: 400 nits) and L97420-001 (15.6 in, FHD (1920×1080), antiglare, WLED, UWVA 72, eDP1.2, ultraslim non-touchscreen display panel with narrow bezel;...
  • Page 57 Remove the hinges (6). The display hinges are available using spare part number L97411-001. If it is necessary to replace the webcam module and display panel cable, follow these steps: Remove the display assembly. Remove the display bezel. Remove the display panel. Remove the display hinges.
  • Page 58 Detach the webcam module (3) from the display panel. (The webcam module is attached to the display panel with double-sided adhesive.) Release the ZIF connector (1) to which the display panel cable is connected, and then disconnect the display panel cable (2) from the webcam module. The webcam module is available using spare part number L97413-001.
  • Page 59 If it is necessary to replace the wireless antenna(s), follow these steps: Remove the display assembly. Remove the display bezel. Remove the display panel. Remove the display right hinge. Release the antenna cables (1) from the retention clips built into the display back cover. Detach the antenna transceivers (2) from the display back cover.

  • Page 60: Connector Board

    Connector board Table 5-10 Connector board spare part information Description Spare part number Connector board (includes USB port, audio jack, and rubber bumper) L97396-001 Before removing the connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 61: Power Connector Cable

    Power connector cable Table 5-11 Power connector cable spare part information Description Spare part number Power connector cable L97407-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 62: System Board

    System board NOTE: The system board spare part kit includes the processor and replacement thermal material. Table 5-12 System board spare part information Description Spare part number Equipped with an Intel Core i9-10885H processor, an Nvidia GeForce RTX 2060 graphics subsystem with 6 GB L97395-601 of discrete memory, and the Windows 10 operating system Equipped with an Intel Core i9-10885H processor, an Nvidia GeForce RTX 2060 graphics subsystem with 6 GB...
  • Page 63 NOTE: When replacing the system board, make sure the following components are removed from the defective system board and installed on the replacement system board: Solid-state drive(s) (see Solid-state drive on page ● Memory module(s) (see Memory module on page ●...
  • Page 64 Remove the five Phillips M2.0×4.0 screws that secure the system board to the keyboard/top cover. Lift the left side the system board (1) until it rests at an angle. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board.

  • Page 65: Touchpad Cable

    Touchpad cable Table 5-13 Touchpad cable spare part information Description Spare part number Touchpad cable L97416-001 Before removing the touchpad cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 66: Touchpad

    Touchpad Table 5-14 Touchpad spare part information Description Spare part number Touchpad L97403-001 Before removing the touchpad, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 67 Remove the touchpad (5). Reverse this procedure to install the touchpad. Component replacement procedures...

  • Page 68: Infrared Board

    Infrared board Table 5-15 Infrared board spare part information Description Spare part number Infrared board L97397-001 Before removing the infrared board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 69 Infrared board cable Table 5-16 Infrared board cable spare part information Description Spare part number Infrared board cable L97418-001 Before removing the infrared board cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 70: Computer Setup (Bios), Tpm, And Hp Sure Start

    Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup To select a menu or a menu item, use the key and the keyboard arrow keys and then press enter, or ●...

  • Page 71: Updating The Bios

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 72: Changing The Boot Order Using The F9 Prompt

    For any compliance issues arising from your operation or usage of TPM that violates the previously mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities.

  • Page 73: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 74: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲...

  • Page 75: Restoring And Recovery

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 76: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.

  • Page 77: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 78: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. Chapter 8 Using HP PC Hardware Diagnostics...

  • Page 79: Starting Hp Pc Hardware Diagnostics Uefi

    ID code is generated. For assistance in solving the problem: ▲ Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in.

  • Page 80: Downloading Hp Pc Hardware Diagnostics Uefi By Product Name Or Number (Select Products Only)

    For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: Go to http://www.hp.com/support.
  • Page 81 ● interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP ● website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.

  • Page 82: Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.
  • Page 83 Table 9-1 Computer specifications (continued) Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating –20°C to 60°C –4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating –15 m to 3,048 m –50 ft to 10,000 ft Nonoperating –15 m to 12,192 m...

  • Page 84: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 85: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table 10-1 Power cord requirements Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway...
  • Page 86 Table 10-1 Power cord requirements (continued) Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

  • Page 87: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.

  • Page 88: Index

    19, 43 removal 46 buttons display components 6, 19 spare part number 19, 47 left touchpad 8 display panel HP PC Hardware Diagnostics UEFI power 10, 11 product description 1 downloading 69 right touchpad 8 spare part numbers 19 starting 69...
  • Page 89 HDMI 5 HP Recovery partition 65 keyboard/top cover, spare part USB SuperSpeed port 4 media 65 numbers 16 USB SuperSpeed port with HP USB flash drive 65 keys Sleep and Charge 5 recovery media action 11 USB Type-C SuperSpeed ports with...
  • Page 90 TPM settings 62 transporting guidelines 24 traveling with the computer 14 USB SuperSpeed port 4 USB SuperSpeed port with HP Sleep and Charge 5 USB Type-C SuperSpeed ports with HP Sleep and Charge 5 USB Type-C Thunderbolt port with HP...

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