HP 1150NR - Mini - Atom 1.6 GHz Maintenance And Service Manual
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HP 1150NR - Mini - Atom 1.6 GHz Maintenance And Service Manual

HP 1150NR - Mini - Atom 1.6 GHz Maintenance And Service Manual

Hp envy 15 - maintenance and service guide
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HP ENVY 15
Maintenance and Service Guide
Document Part Number: 577090-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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Summary of Contents for HP 1150NR - Mini - Atom 1.6 GHz

  • Page 1 HP ENVY 15 Maintenance and Service Guide Document Part Number: 577090-001 September 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries.
  • Page 3 Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    Contents 1 Product description 2 External component identification Identifying hardware ..............2–1 Top components .
  • Page 5 Contents Processor fan/heat sink assembly ........... . 4–22 Processor .
  • Page 6 Contents 8 Backup and recovery Creating recovery discs ..............8–2 Backing up your information .

  • Page 7: Product Description

    Product description Category Description Product name HP ENVY 15 Notebook PC Processors Intel® Core™ i7-820QM 1.73-GHz processor with embedded Northbridge (SC turbo up to 3.06-GHz) Intel Core i7-720QM 1.60-GHz processor with embedded Northbridge (SC turbo up to 2.80-GHz) Chipset Intel 5 series express chipsets PM57 platform controller hub (PCH) Peak-M Graphics ATI Mobility Radeon™...
  • Page 8 Product description Category Description Mass storage devices Supports either 8.0-mm SATA 1.8-in or 9.5-mm SATA 2.5-in hard drives Supports the following hard drive configurations: 2.5-in, 7200-rpm: ■ 640-GB ■ 500-GB ■ 320-GB ■ 250-GB 1.8-in, 5400-rpm: ■ 320-GB ■ 250-GB ■...
  • Page 9 Product description Category Description Power requirements 120- and 90-W HP Smart Adapter (100–240V) Battery options: ■ Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable ■ Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats:...
  • Page 10 Product description Category Description Ports 3.5-mm headphone/microphone combo jack (stereo, supports jack detection) eSATA/USB 2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 × 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of driving an external optical drive) USB 2.0 ports (2, each capable of driving an external optical drive)

  • Page 11: External Component Identification

    External component identification Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: » Select Start >...

  • Page 12: Top Components

    External component identification Top components Display components Item Component Description Ambient light sensor Adjusts the screen brightness levels automatically, based on surrounding lighting conditions. Internal microphones (2) Record sound. Webcam light On: The webcam is in use. Webcam infrared (IR) lights (2) Improve the webcam picture quality in low-light conditions.

  • Page 13: Button

    External component identification Button Component Description ■ When the computer is off, press the button to turn on the computer. Power button ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 14: Keys

    External component identification Keys Item Component Description Action keys Execute frequently used system functions. wireless Turns the wireless feature on or off. ✎ This key does not establish a wireless connection. To establish a wireless connection, a wireless network must also be set up. Windows applications key Displays a shortcut menu for items beneath the cursor.

  • Page 15: Lights

    External component identification Lights Item Component Description ■ Amber: The TouchPad is off. TouchPad light ■ Off: The TouchPad is on. Caps lock light White: Caps lock is on. ■ White: The computer is on. Power light ■ Blinking white: The computer is in the Sleep state. ■...

  • Page 16: Touchpad

    External component identification TouchPad Component Description TouchPad* Moves the pointer and selects or activates items on the screen. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. 2–6 Maintenance and Service Guide...

  • Page 17: Touchpad Buttons

    External component identification TouchPad buttons Item Component Description TouchPad on/off button Turns the TouchPad on and off. Lightly press the button and hold for 2 seconds to turn the TouchPad on and off. Left TouchPad button* Functions like the left button on an external mouse. Right TouchPad button* Functions like the right button on an external mouse.

  • Page 18: Front Components

    External component identification Front components Item Component Description Vents (2) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 19: Right-Side Components

    External component identification Right-side components Item Component Description Speaker Produces sound. Security cable slot Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Audio-out (headphone) jack/Audio-in Produces sound when connected to optional powered stereo speakers, (microphone) jack...

  • Page 20: Bottom Components

    External component identification Bottom components Item Component Description Vents (5) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 21: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to the service tag. See the “Battery” section in Chapter 4 (“Removal and replacement procedures”) for battery removal and replacement instructions.
  • Page 22 Illustrated parts catalog Item Component Description Serial number (s/n) This is an alphanumeric identifier that is unique to each product. Product name This is the product name affixed to the front of the computer. Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

  • Page 23: Computer Major Components

    Illustrated parts catalog Computer major components Maintenance and Service Guide 3–3...
  • Page 24 Illustrated parts catalog Item Description Spare part number Display assembly (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo): With bronze finish: ■ 15.6-in, WVA, AntiGlare LED display assembly 591172-001 ■ 15.6-in, WVA, BrightView LED display assembly 576803-001 ■...
  • Page 25 Illustrated parts catalog Item Description Spare part number Keyboard (includes keyboard cable) (continued): With black finish: ■ For use in France 580132-051 ■ For use in Saudi Arabia 580132-171 ■ For use in the United Kingdom and Singapore 580132-031 ■ For use in the United States 580132-001 Keyboard Hardware Kit (not illustrated, includes Mylar shield and screws) 576836-001...
  • Page 26 Illustrated parts catalog Item Description Spare part number WLAN module (continued): 802.11 a/b/g WLAN module: ■ Intel WiFi Link 6100 802.11 a/b/g WLAN module for use in Andorra, 572510-001 Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,...
  • Page 27 Illustrated parts catalog Item Description Spare part number WLAN module (continued): Intel 1000 802.11 b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, 585984-001 Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras,...
  • Page 28 Illustrated parts catalog Item Description Spare part number (14) PM57 PCH Peak-M system board with 1 GB of dedicated video memory 576772-001 (includes replacement thermal material) (15) Base enclosure (includes 4 rubber feet): With bronze finish 576839-001 With black finish 580121-001 Rubber Feet Kit (not illustrated, includes 4 rubber feet) 538346-001...

  • Page 29: Display Components

    Illustrated parts catalog Display components Maintenance and Service Guide 3–9...
  • Page 30 Illustrated parts catalog Item Description Spare part number Display bezel 576810-001 (2a) Ambient light sensor module (includes cable and double-sided tape) 576815-001 (2b) Ambient light sensor module cable (included in the ambient light sensor module spare part kit) Webcam/microphone module 576812-001 Bluetooth module 537921-001...

  • Page 31: Mass Storage Devices

    Illustrated parts catalog Mass storage devices Maintenance and Service Guide 3–11...
  • Page 32 Illustrated parts catalog Item Description Spare part number Hard drive (includes bracket, rubber isolators, and screws): 2.5-in, 7200-rpm: ■ 640-GB 576821-001 ■ 500-GB 576820-001 ■ 320-GB 576819-001 ■ 250-GB 576818-001 1.8-in, 5400-rpm: ■ 320-GB 576823-001 ■ 250-GB 580129-001 ■ 160-GB 591171-001 Hard drive cable: For use only with 2.5-in hard drives...

  • Page 33: Miscellaneous Parts

    Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapter: 120-W PFC HP Smart Adapter 463953-001 90-W PFC HP Smart Adapter 463955-001 HDMI-to-VGA adapter 530607-001 HP Notebook protective case: For use with computer models with bronze finish 578252-001 For use with computer models with black finish 580792-001 Power cord: For use in Australia...

  • Page 34: Sequential Part Number Listing

    Illustrated parts catalog Sequential part number listing Spare part number Description 463953-001 120-W PFC HP Smart Adapter 463955-001 90-W PFC HP Smart Adapter 490371-001 Power cord for use in Canada, Mexico, and the United States 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031...
  • Page 35 Illustrated parts catalog Spare part number Description 572509-001 Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,...
  • Page 36 Illustrated parts catalog Spare part number Description 576812-001 Webcam/microphone module 576813-001 Display panel cable (includes double-sided tape) 576814-001 Wireless antenna transceivers and cables 576815-001 Ambient light sensor module (includes cable and double-sided tape) 576816-001 2048-MB memory module (1066-MHz, PC3) 576817-001 4096-MB memory module (1066-MHz, PC3) 576818-001 250-GB, 2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)
  • Page 37 Illustrated parts catalog Spare part number Description 576838-001 Video fan/heat sink assembly (includes replacement thermal material) 576839-001 Base enclosure with bronze finish (includes 4 rubber feet) 576840-001 Top cover with bronze finish for use in all countries and regions except Brazil and the United Kingdom (includes TouchPad board, TouchPad bracket, and TouchPad cable) 576840-031 Top cover with bronze finish for use only in the United Kingdom (includes TouchPad board, TouchPad...
  • Page 38 Illustrated parts catalog Spare part number Description 585984-001 Intel 1000 802.11 b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,...

  • Page 39: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Phillips P1, P0, and P00 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 40: Grounding Guidelines

    Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a mass storage device, shut down the computer. ■...
  • Page 41 Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...
  • Page 42 Removal and replacement procedures Workstation guidelines Follow these workstation grounding guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■...

  • Page 43: Service Tag

    Removal and replacement procedures Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to the service tag. See the “Battery” section in Chapter 4 (“Removal and replacement procedures”) for battery removal and replacement instructions.

  • Page 44: Component Replacement Procedures

    Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 113 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Computer feet The computer feet are adhesive-backed rubber pads.

  • Page 45: Battery

    Removal and replacement procedures Battery Description Spare part number 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 and 586025-001 Before removing the battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 46: Expansion Memory Module

    Removal and replacement procedures Expansion memory module Description Spare part number 4096-MB memory module (1066-MHz, PC3) 576817-001 2048-MB memory module (1066-MHz, PC3) 576816-001 Before removing the expansion memory module, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
  • Page 47 Removal and replacement procedures 4. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.) Ä CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module.

  • Page 48: Top Cover

    Removal and replacement procedures Top cover ✎ The top cover spare part kit includes a TouchPad board, TouchPad bracket, and TouchPad cable. Description Spare part number Top cover with bronze finish for use in all countries and regions except Brazil and the 576840-001 United Kingdom Top cover with bronze finish for use only in Brazil...
  • Page 49 Removal and replacement procedures 2. Remove the two Phillips PM2.0×5.0 screws 1 and the four Phillips PM2.0×2.0 screws 2 that secure the top cover to the base enclosure. 3. Turn the computer right-side up, with the front toward you. 4. Release the top cover by lifting the front edge 1 until it rests at an angle. 5.

  • Page 50: Keyboard

    Removal and replacement procedures Keyboard ✎ The keyboard spare part kit includes a keyboard cable. Keyboard for use in country Keyboard for use in country or region Spare part number or region Spare part number With bronze finish: Belgium 576835-A41 The Netherlands 576835-B31 Brazil...
  • Page 51 Removal and replacement procedures Remove the keyboard: 1. Turn the top cover upside down, with the front toward you. 2. Remove the Mylar shield from the back of the keyboard. The Mylar shield is available in the Keyboard Hardware Kit, spare part number 576836-001. 3.

  • Page 52: Speaker Assembly

    Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly 576842-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

  • Page 53: Primary Memory Module

    Removal and replacement procedures Primary memory module Description Spare part number 4096-MB memory module (1066-MHz, PC3) 576817-001 2048-MB memory module (1066-MHz, PC3) 576816-001 Before removing the primary memory module, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 54: Wlan Module

    Removal and replacement procedures WLAN module Description Spare part number Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, 572509-001 Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland,...
  • Page 55 Removal and replacement procedures Description Spare part number Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda, 572508-001 Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland,...
  • Page 56 Removal and replacement procedures Remove the WLAN module: Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

  • Page 57: Rtc Battery

    Removal and replacement procedures RTC battery Description Spare part number RTC battery (includes double-sided tape) 576848-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

  • Page 58: Hard Drive

    Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive bracket, rubber isolators, and screws. Description Spare part number 2.5-in, 7200-rpm hard drive: 640-GB 576821-001 500-GB 576820-001 320-GB 576819-001 250-GB 576818-001 1.8-in, 5400-rpm hard drive: 320-GB 576823-001 250-GB...
  • Page 59 Removal and replacement procedures Remove the hard drive: 1. Disconnect the hard drive cable 1 from the system board. 2. Remove the two Phillips PM2.0×4.0 broadhead screws 2 that secure the hard drive to the base enclosure. 3. Remove the hard drive 3. 4.

  • Page 60: Processor Fan/Heat Sink Assembly

    Removal and replacement procedures Processor fan/heat sink assembly Description Spare part number Processor fan/heat sink assembly (includes replacement thermal material) 576837-001 Before removing the processor fan/heat sink assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
  • Page 61 Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the processor fan/heat sink assembly and the system board each time the processor fan/heat sink assembly is removed. Thermal paste is used on the processor 1 and the processor fan/heat sink assembly section 2 that services it.

  • Page 62: Processor

    Removal and replacement procedures Processor ✎ The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz) 583053-001 Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz) 586170-001 Before removing the processor, follow these steps: 1.

  • Page 63: Power Button Board And Cable

    Removal and replacement procedures Power button board and cable Description Spare part number Power button board and cable (includes double-sided tape) 576849-001 Before removing the power button board and cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 64: Power Connector Cable

    Removal and replacement procedures Power connector cable Description Spare part number Power connector cable (includes bracket) 576846-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.

  • Page 65: Video Fan/Heat Sink Assembly

    Removal and replacement procedures Video fan/heat sink assembly Description Spare part number Video fan/heat sink assembly (includes replacement thermal material) 576838-001 Before removing the video fan/heat sink assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
  • Page 66 Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the video fan/heat sink assembly and the system board each time the video fan/heat sink assembly is removed. Thermal paste is used on the video processor 1 and the video fan/heat sink assembly section 2 that services it.

  • Page 67: System Board

    Removal and replacement procedures System board Description Spare part number PM57 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement 576772-001 thermal material) Before removing the system board, follow these steps: 1. Shut down the computer. 2.
  • Page 68 Removal and replacement procedures Remove the system board: 1. Disconnect the following cables from the system board: ❏ Power connector cable 1 ❏ Power button board cable 2 ❏ Bluetooth module cable 3 ❏ Ambient light sensor module cable 4 4–30 Maintenance and Service Guide...
  • Page 69 Removal and replacement procedures 2. Disconnect the wireless antenna cables 1 from the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 3.
  • Page 70 Removal and replacement procedures 4. Remove the four Phillips PM2.0×4.0 screws 1 that secure the system board to the base enclosure. 5. Lift the left side of the system board 2 until it rests at an angle. 6. Remove the system board 3 by sliding it up and to the left at an angle. Reverse this procedure to install the system board.

  • Page 71: Display Assembly

    Removal and replacement procedures Display assembly ✎ The display assembly spare part kit includes a webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo. Description Spare part number With bronze finish: 15.6-in, WVA, AntiGlare LED display assembly 591172-001 15.6-in, WVA, BrightView LED display assembly 576803-001...
  • Page 72 Removal and replacement procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 2. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display assembly to the base enclosure. 3.
  • Page 73 Removal and replacement procedures 5. If it is necessary to replace the Bluetooth module: a. Release the Bluetooth module 1 from the rubber clip built into the display enclosure. b. Disconnect the Bluetooth module cable 2 from the Bluetooth module. c.
  • Page 74 Removal and replacement procedures 7. If it is necessary to replace the webcam/microphone module: a. Release the webcam/microphone module 1 as far as the webcam/microphone module cable allows. b. Disconnect the webcam/microphone module cable 2 from the webcam/microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 576812-001.
  • Page 75 Removal and replacement procedures 9. If it is necessary to replace the display panel: a. Remove the four Phillips PM2.0×4.0 screws 1 that secure the display panel to the display enclosure. b. Release the display panel cable 2 from the clips and routing channel built into the display enclosure. c.
  • Page 76 Removal and replacement procedures 10. If it is necessary to replace the display panel cable: a. Turn the display panel upside down, with the bottom edge toward you. b. Release the support strip 1 that secures the display panel cable to the display panel. c.
  • Page 77 Removal and replacement procedures 11. If it is necessary to replace the Bluetooth module cable: a. Release the Bluetooth module cable from the clips 1 and routing channel built into the bottom edge of the display enclosure. b. Remove the Bluetooth module cable 2. The Bluetooth module cable is available using spare part number 576845-001.
  • Page 78 Removal and replacement procedures 13. If it is necessary to replace the wireless antenna transceivers and cables: a. Remove the two Phillips PM2.0×3.0 screws 1 that secure the wireless antenna transceivers to the display enclosure. b. Release the wireless antenna cables from the routing channel 2 built into the right side of the display enclosure.

  • Page 79: Setup Utility (Bios)

    Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: »...

  • Page 80: Navigating And Selecting In Setup Utility

    Setup Utility (BIOS) Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■...

  • Page 81: Exiting Setup Utility

    Setup Utility (BIOS) Exiting Setup Utility You can exit Setup Utility with or without saving changes. ■ To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 82: System Configuration Menu

    Setup Utility (BIOS) System Configuration menu Select To do this Language Support Change the Setup Utility language. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Fan Always On Enable/disable Fan Always On. When enabled, the computer fan will always be on. Fast Charge Mode Enable/disable the Fast Charge Mode for the primary and accessory batteries.

  • Page 83: Updating The Bios

    Setup Utility (BIOS) Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 84: Downloading A Bios Update

    Setup Utility (BIOS) Downloading a BIOS update Ä CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 85: Specifications

    Specifications Computer specifications Metric U.S. Computer dimensions Width 38.0 cm 14.96 in Depth 24.4 cm 9.60 in Height 2.65 cm 1.04 in Computer weight 2.35 kg 5.18 lbs Optional accessory battery dimensions Width 36.37 cm 13.13 in Depth 22.77 cm 8.96 in Height 0.94 cm...

  • Page 86: 15.6-In Display Specifications

    Specifications 15.6-in display specifications Metric U.S. Dimensions Height 19.5 cm 7.67 in Width 34.5 cm 13.58 in Diagonal 39.4 cm 15.51 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 370 nits (typical) Pixel resolution Pitch 0.279 ×...

  • Page 87: Hard Drive Specifications

    Specifications Hard drive specifications 9.5-mm, 2.5-in hard drive 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA...

  • Page 88: 8.0-Mm, 1.8-In Hard Drive

    Specifications 8.0-mm, 1.8-in hard drive 320-GB* 250-GB* 160-GB* Dimensions Height 8.0 mm 8.0 mm 8.0 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security...

  • Page 89: Blu-Ray Rom Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Specifications Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, DVD-RAM (Ver.2), DVD+R, BD-R-DL, BD-RE, BD-RE-DL, DVD-R, CD-R, and CD-ROM DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R,...

  • Page 90: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    Specifications DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R and CD-RW DVD+R, CD-TEXT, CDROM, DVD+RW, DVD-R, DVD-RW, CD-ROM XA, DVD-RAM MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,...

  • Page 91: System Dma Specifications

    Specifications System DMA specifications Hardware DMA system function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. System memory map specifications Size Memory address...

  • Page 92: System Interrupt Specifications

    Specifications System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal host controller 2937 Mobile Intel 5 Series express chipset family IRQ17* High-definition audio controller Intel ICH9 family USB universal host controller 2938...

  • Page 93: System I/O Address Specifications

    Specifications System I/O address specifications I/O address (hex) System function (shipping configuration) 000–01F DMA controller 020–021 Program interrupt controller 024–025 Program interrupt controller 028–029 Program interrupt controller 02C–03D Program interrupt controller 02E–02F Motherboard resources 030–031 Program interrupt controller 034–035 Program interrupt controller 038–039 Program interrupt controller 03C–03D...
  • Page 94 Specifications I/O address (hex) System function (shipping configuration) 0C0–0DF Direct memory access controller 0F0–0F0 Numeric data processor 0200–027F Motherboard resources 3B0–3BB Mobile Intel 5 Series express chipset family 3C0–3DF Mobile Intel 5 Series express chipset family 400–47F Motherboard resources 4D0–4D1 Programmable interrupt controller 500–57F Motherboard resources...

  • Page 95: Screw Listing

    Screw listing This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 576844-001. Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm...
  • Page 96 Screw listing Where used: 1 Two screws that secure the speaker assembly to the base enclosure 2 One screw that secures the WLAN module to the system board Where used: 4 screws that secure the system board to the base enclosure Where used: 4 screws that secure the display panel to the display enclosure 7–2 Maintenance and Service Guide...

  • Page 97: Phillips Pm2.0×12.0 Screw

    Screw listing Phillips PM2.0×12.0 screw Color Quantity Length Thread Head diameter Silver 12.0 mm 2.0 mm 5.0 mm Where used: 8 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7–3...

  • Page 98: Phillips Pm2.0×5.0 Screw

    Screw listing Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Silver 5.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the top cover to the base enclosure 7–4 Maintenance and Service Guide...

  • Page 99: Phillips Pm2.0×2.0 Screw

    Screw listing Phillips PM2.0×2.0 screw Color Quantity Length Thread Head diameter Silver 2.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7–5...

  • Page 100: Phillips Pm1.5×1.5 Screw

    Screw listing Phillips PM1.5×1.5 screw Color Quantity Length Thread Head diameter Silver 1.5 mm 1.5 mm 3.0 mm Where used: 60 screws that secure the keyboard to the top cover 7–6 Maintenance and Service Guide...

  • Page 101: Phillips Pm2.0×4.0 Broadhead Screw

    Screw listing Phillips PM2.0×4.0 broadhead screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm 6.0 mm Where used: 2 screws that secure the hard drive to the base enclosure Maintenance and Service Guide 7–7...

  • Page 102: Phillips Pm3.0×4.0 Screw

    Screw listing Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 7–8 Maintenance and Service Guide...

  • Page 103: Phillips Pm2.0×6.0 Captive Screw

    Screw listing Phillips PM2.0×6.0 captive screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.0 mm 5.0 mm Where used: 1 Four captive screws that secure the processor fan/heat sink assembly to the system board (screws are secured to the heat sink by O-rings) 2 Three captive screws that secure the video fan/heat sink assembly to the system board (screws are secured to the heat sink by O-rings)

  • Page 104: Phillips Pm2.0×3.0 Screw

    Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.5 mm Where used: 1 One screw that secures the processor fan/heat sink assembly to the system board 2 Two screws that secure the video fan/heat sink assembly to the system board 7–10 Maintenance and Service Guide...
  • Page 105 Screw listing Where used: 2 screws that secure the power connector bracket and power connector to the base enclosure Where used: One screw that secures the ambient light sensor module to the display enclosure Maintenance and Service Guide 7–11...
  • Page 106 Screw listing Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure 7–12 Maintenance and Service Guide...

  • Page 107: Phillips Pm2.5×6.0 Screw

    Screw listing Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the base enclosure Maintenance and Service Guide 7–13...
  • Page 108 Screw listing Where used: 4 screws that secure the display hinges to the display enclosure 7–14 Maintenance and Service Guide...

  • Page 109: Backup And Recovery

    Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■...

  • Page 110: Creating Recovery Discs

    Backup and recovery Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 111: Backing Up Your Information

    Backup and recovery Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ■ At regularly scheduled times ✎...

  • Page 112: Using Windows Backup And Restore

    Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. ✎ The backup process may take over an hour, depending on file size and the speed of the computer. 1.

  • Page 113: Performing A Recovery

    Backup and recovery Create a system restore point 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5.

  • Page 114: Recovering From The Recovery Discs

    Backup and recovery Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optional external optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) ✎...

  • Page 115: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Maintenance and Service Guide 9–1...

  • Page 116: Hdmi

    Connector pin assignments HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- No connected DDC clock...

  • Page 117: Network)

    Connector pin assignments RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Maintenance and Service Guide 9–3...

  • Page 118: Universal Serial Bus

    Connector pin assignments Universal Serial Bus Signal +5 VDC Data Data + Ground 9–4 Maintenance and Service Guide...

  • Page 119: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 120: Requirements For Specific Countries And Regions

    Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO...

  • Page 121: Recycling

    Recycling Battery When a battery has reached the end of its useful life, do not dispose of it in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury.
  • Page 122 Recycling To disassemble the display assembly, follow these steps: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 123 Recycling 4. Disconnect all display panel cables 1 from the display inverter, and then remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 124 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 125 Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury. 18.
  • Page 126 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 127 Index Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive AC adapter, spare part numbers 3–13 3–14 precautions 4–2 accessory battery connector 2–10 spare part number 3–12 3–16 3–17 Action Key Mode 5–4 specifications 6–5 action keys 2–4 Boot Options 5–4 Administrator password 5–3 bottom components 2–10 ambient light sensor 2–2 button components 2–3...
  • Page 128 Index Diagnostics menu 5–4 graphics, product description 1–1 Digital Media Slot, location 2–8 grounding equipment and methods 4–2 display assembly removal 4–33 hard drive spare part numbers 3–4 3–15 3–17 3–18 4–33 precautions 4–2 display bezel product description 1–2 removal 4–34 removal 4–20 spare part number 3–10 3–15...
  • Page 129 Index spare part numbers 3–12 3–16 3–17 specifications 6–5 6–6 Language Support 5–4 left-side components 2–8 light components 2–5 packing guidelines 4–3 lights part number description 3–2 4–5 battery 2–8 plastic parts 4–1 caps lock 2–5 Plastics Kit, spare part number 3–8 3–17 drive 2–8 pointing device, product description 1–4...
  • Page 130 Index security 1–4 speaker assembly serviceability 1–4 removal 4–14 wireless 1–3 spare part number 3–7 3–17 4–14 product name 1–1 3–2 4–5 speaker, location 2–8 2–9 product number description 3–2 4–5 specifications Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive 6–5 recovery, system 8–1 computer 6–1 recycling display assembly 6–2...
  • Page 131 Index warranty period 3–2 4–5 key 2–4 webcam 2–2 webcam infrared light 2–2 webcam light 2–2 webcam/microphone module removal 4–36 spare part number 3–10 3–16 4–36 Windows applications key 2–4 Windows logo key 2–4 wireless antennas disconnecting 4–18 locations 2–2 removal 4–40 spare part number 3–10 3–16...

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