Toner comes off when rubbed
Cause
The media weight is set
incorrectly.
Recycled paper is used.
Uneven Gloss
Cause
The media weight is set
incorrectly.
Point stains appear
Cause
The paper is not supported.
If the intervals are approx. 75 mm,
the green tube of the image drum
is scratched or dirty.
Solution
Press the scroll buttons on the operator panel several times
to select the paper tray you are using from [Menus] - [Tray
Configuration], and set an appropriate value for [Media
Weight]. Or, change [Media Weight] to a thicker value than
the present value.
Press the scroll buttons on the operator panel several times
to select the paper tray you are using from [Menus] - [Tray
Configuration], and set a thicker value for [Media Weight].
Solution
Press the scroll buttons on the operator panel several times
to select the paper tray you are using from [Menus] - [Tray
Configuration], and set an appropriate value for [Media
Weight]. Or, change [Media Weight] to a thicker value than
the present value.
Solution
Use recommended paper.
If the paper has a lot of paper dust, load the paper after
shuffling it well.
If the image drum is scratched, replace it with a new one.
- 369 -
Troubleshooting
Reference
Setting paper
information on
the operator
panel(P.81)
Setting paper
information on
the operator
panel(P.81)
Reference
Setting paper
information on
the operator
panel(P.81)
Reference
Applicable
paper(P.72)
Replacing the
image
drum(P.303)