C
H A P T E R
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
NBG420N Access and Login
•
Internet Access
•
Resetting the NBG420N to Its Factory Defaults
•
Wireless Router/AP Troubleshooting
•
Advanced Features
26.1 Power, Hardware Connections, and LEDs
The NBG420N does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the NBG420N.
2 Make sure the power adaptor or cord is connected to the NBG420N and plugged in to an
appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the NBG420N.
4 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the NBG420N.
5 If the problem continues, contact the vendor.
NBG420N User's Guide
Troubleshooting
26
Section 1.7 on page
33.
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