Fault diagnosis
Fault
Gasket leaking
Drum lighting leaking
Appliance won't switch on/off
Main switch jammed
Pump off
No or inadequate draining.
2017-05-22 / DIS 113_58300000186503_ara_en_c
Possible cause
Gasket leaking due to friction on lighting
Main switch on electronics jams
Manufacturing period FD 9401
-FD 9409
Foreign objects under the drum.
Foreign objects in the pump.
Blockage in the pump sump
Drainage hose kinked
Blockage in the water outlet
Water level sensor defective
Copyright by BSH Hausgeräte GmbH
Troubleshooting
► Install lamp retainer [ 00631842] up to FD9310.
► Replace gasket
► Control module (OU) must be replaced.
► Control panel and jog dial must not be replaced.
► Remove foreign objects
► Remove foreign objects
► Remove blockage from the pump sump.
► Install drainage hose without kinks.
► Check drainage hose for blockage.
► Siphon blocked
► Replace water level sensor.
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