IBM Aptiva Hardware Handbook page 69

Table 9: Error codes, descriptions, and corrective actions (Continued)
Error Code Description
5962 CD-ROM Configuration Error
86XX Pointing Device Error
Notes:
1. An X shown as part of the error code in this table represents any number between 0 and 9.
2. If any of these errors continue after taking the actions listed, check your Services and Support Guide for information on
obtaining service.
Here's what to do:
1. Check that all CD-ROM drive cables are correctly and securely connected.
2. If you added, removed, or moved any drives in your system unit, press Enter
while the error message is displayed to enter the Configuration/Setup Utility.
Choose the System Summary View feature from the Configuration/Setup
Utility main menu to verify that only the options for the drives you changed
have next to them. Return to the main menu, choose Save Settings and
press Enter. Then exit the Configuration/Setup Utility and save the new
configuration.
If options changed that were not supposed to, check your Services and
Support Guide for information on obtaining service.
1. Make sure the keyboard and mouse cables are correctly and securely
connected to the ports on the back of the system unit.
The keyboard port has this symbol next to it to help you:
The mouse port has this symbol next to it to help you:
2. Make sure that a keyboard key or a mouse button is not being held down.
Error codes, descriptions, and corrective actions 59